Operation & Business Excellence Supervisor

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia AL-AYUNI Investment and Contracting Company Full time 60,000 - 120,000 per year

Job Purpose:
Coordinates process improvement activities and monitors performance metrics to drive efficiency, quality, and continuous improvement across operational functions.

Principal Accountabilities:
Policies, Processes & Procedures

  • Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.

Key Responsibilities

  • Assist in implementing operational excellence frameworks and continuous improvement programs.
  • Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.
  • Facilitate process mapping, documentation, and standardization across departments.
  • Support Lean, Six Sigma, and other improvement methodologies under the guidance of the Operational Excellence Manager.
  • Coordinate cross-functional teams to execute improvement projects and resolve operational challenges.
  • Assist in conducting training sessions and workshops related to process excellence and operational best practices.
  • Maintain records of improvement initiatives, performance trends, and related documentation.
  • Prepare reports on process efficiency, cost reduction, and service quality.
  • Maintain and update process maps, SOPs, and improvement documentation.

Miscellaneous Duties

  • Perform additional tasks as needed to support the team and overall business objectives.

Required Academic Qualification:

  • Degree: Bachelor's or Master's Degree in Industrial Engineering.

Other Requirements:

  • Total experience of 5–7 years, including 3–5 years in process management or improvement roles.
  • Preferred certification in process improvement methodologies (e.g., Lean, Six Sigma).
  • Strong analytical and problem-solving skills.
  • Excellent communication, facilitation, and stakeholder engagement abilities.
  • Proficiency in process mapping tools (e.g., Visio, ARIS) and performance dashboard systems.

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