Receptionist

4 days ago

Dammam, Eastern Province, Saudi Arabia Lucy Electric Full time

Job Purpose

To serve as the first point of contact for visitors and clients, ensuring a welcoming environment and efficient management of front desk operations.

Job Context

The Receptionist operates within a busy office environment, interacting with clients, staff, and visitors. This role requires strong organizational skills and a professional demeanor.

Job Dimensions

Working Hours: Standard office hours

Key Responsibilities:

• Greeting and directing visitors

• Answering and routing phone calls

• Managing appointment schedules

• Handling incoming and outgoing mail

• Maintaining the reception area and office supplies

Key Accountabilities

These will include:

• Front Desk Management: Greet and assist visitors, ensuring a welcoming atmosphere.

• Telephone Handling: Answer, screen, and direct phone calls to appropriate personnel.

• Appointment Scheduling: Manage calendars, schedule appointments, and coordinate meetings.

• Administrative Support: Provide clerical support, including filing, data entry, and document preparation.

• Customer Service: Address inquiries and resolve issues professionally and promptly.

• Mail Management: Receive, sort, and distribute incoming mail and packages.

• Office Supply Management: Monitor and replenish office supplies as needed.

• Record Keeping: Maintain accurate records of visitor logs and phone messages.

• Compliance: Ensure adherence to company policies and procedures regarding confidentiality and data protection.

• Perform other general administrative duties as may be assigned by the Supervisor/Manager

Qualifications, Experience & Skills

Diploma or equivalent; additional certification in office administration is a plus

Experience: Previous experience in a receptionist or administrative role (more than 2 years preferred)

Skills:

• Excellent verbal and written communication skills

• Strong organizational and multitasking abilities

• Proficiency in office software (e.g., MS Office)

• Customer service orientation and professionalism

#LI-DNP

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