Operation Manger

1 week ago

Jeddah, Makkah Province, Saudi Arabia Dimensions Full time 80,000 - 120,000 per year


Job Description:

An Operations Manager responsible for overseeing the daily operations, ensuring efficient and effective service delivery to clients, and managing the workforce. This role involves strategic planning, resource management, and fostering a positive work environment to meet the company's operational goals and client needs. Key Responsibilities:

  • Operational Management: Oversee daily operations, including workforce management, client communication, and service delivery.
  • Strategic Planning: Develop and implement operational strategies to achieve business objectives and improve service quality.
  • Resource Management: Manage budgets, allocate resources, and optimize workflows for efficiency.
  • Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and resolving any issues.
  • Workforce Management: Recruit, train, and manage staff, including performance management and career development.
  • Compliance and Safety: Ensure all operations comply with relevant regulations and safety standards.
  • Process Improvement: Identify areas for improvement and implement strategies to enhance operational efficiency and productivity.
  • Performance Monitoring: Track and analyze operational metrics to assess performance and identify areas for improvement.
  • Reporting: Prepare and submit reports on operational performance to senior management.
  • Budget Management: Manage operational budgets, track expenses, and identify cost-saving opportunities.

Skills and Qualifications:

  • Strong leadership and communication skills.
  • Proven experience in operations management, preferably in a manpower or staffing agency.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in resource management and budgeting.
  • Ability to work effectively in a fast-paced environment.
  • Strong understanding of relevant regulations and safety standards.
  • Excellent interpersonal and client relationship management skills.
  • Proficiency in relevant software and tools.

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