Learning And Development Specialist

2 days ago

Jeddah, Makkah Province, Saudi Arabia Nesma Infrastructure & Technology Full time

Responsibilities

Learning Operations & Coordination

  • Supervise the implementation of the annual training plan across departments and projects.
  • Ensure timely collection and validation of Training Needs Analysis (TNA) data.
  • Coordinate internal and external training logistics, nominations, attendance, and feedback.
  • Monitor mandatory compliance training and follow up with departments to ensure completion.
  • Prepare weekly/monthly training reports and dashboards for management review.

Systems & LMS Administration

  • Oversee data entry, course creation, and evaluation setup in MenaITech Training Module.
  • Ensure the accuracy of training records, attendance sheets, and certificates.
  • Generate LMS-based reports on participation, evaluation, and budget utilization.
  • Vendor & Budget Management
  • Support the L&D Manager in liaising with training providers, negotiating proposals, and tracking payments.
  • Ensure all training activities align with approved budgets and SLAs.

Learning Quality, ROI & Impact Evaluation

  • Collect and consolidate post-training feedback from trainees, trainers, and managers.
  • Conduct analysis of learning data from MenaITech to measure participation, effectiveness, and completion rates.
  • Apply Kirkpatrick Model and ROI methods to assess impact and value of training programs.
  • Develop dashboards and visual reports (Excel / Power BI) showing training performance, cost, and outcomes.
  • Present periodic insights and recommendations to the L&D Manager for decision-making and continuous improvement.

Support to Strategic Programs

  • Assist in the rollout of HiPo, Leadership, and Technical Certification Programs.
  • Act as the focal point between HR, operations, and L&D for program coordination.

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