Delivery Coordinator
6 days ago
Job Purpose:
To coordinate and manage daily delivery operations to ensure timely and accurate order fulfillment while maintaining high service quality through effective communication with drivers, warehouses, and customers.
Key Responsibilities:
• Coordinate and schedule daily delivery activities
• Communicate with drivers and logistics partners to ensure on-time deliveries
• Monitor delivery status and resolve delays or issues
• Update and maintain delivery information in the system
• Coordinate with warehouses to ensure order readiness
• Handle delivery-related customer inquiries and complaints
• Prepare regular reports on delivery performance
Qualifications & Requirements:
• Diploma or Bachelor's degree (preferably in Business Administration or Logistics)
• 1–3 years of experience in delivery or logistics coordination
• Strong communication and organizational skills
• Proficiency in systems and reporting tools (ERP / Excel)
• Ability to work under pressure and solve problems
Required Skills:
• Time management and multitasking
• Attention to detail
• Teamwork and collaboration
• Customer service orientation
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