Technical Sales Manager

This role is for sales manager who will be primarily responsible for the Machine shop business & rentals growth including but not limited to Manufacturing, Repair, Inspection Non-Destructive Testing QC Services, Welding Services., hard-banding & hard-facing. Candidate should be familiar with API, ISO, and Premium connections standards

Job Description

Duties, Responsibilities & Key Tasks:

• Analyze market trends, competitor activities, and customer needs to identify opportunities.

• Build and maintain strong, long-term relationships with key customers.3

•  Negotiate contracts, pricing, and terms of business.

• Resolve customer complaints quickly and effectively.

• Responsible for Day-to-Day issuance of client quotes .

• Responsible for client calls and visits.

• Responsible to   Identify and pursue new business opportunities in existing and new job lines 

• Responsible to track sales metrics such as revenue growth,  and pipeline progress.

• Recommend improvements in processes, pricing, or customer engagement.

•  Work closely with operations, finance, and product teams to align sales with company capabilities.

• Provide feedback to product development based on customer insights.

• Coordinate with logistics to ensure timely delivery and service excellence.

• Accomplish staff results by communicating job expectations; planning, monitoring and appraising job results; coaching, counseling, disciplining employees; and initiating, coordinating and enforcing systems, policies and procedures.

• Coordinate daily production floor activities and delegate assignments to production personnel.

• Monitor employee work performance relative to expectations and maintain material/workflow through the facility.

• Ensure material handlers supply the workstations with material quickly and efficiently.

• Ensure equipment and tools are in good working order and available for use when required.

• Ensure all stations are producing product to the company's quality standards.

• Monitor and enforce work start, break, and stop times of the production floor personnel.

• Monitor tidiness of the workstations and machines as well as the shipping and receiving yard.

• Hold regular production meetings with the staff.

• Address conflicts of interest and provide solutions.

• Lead the production floor personnel and maintain a positive work atmosphere.

• Assist other personnel as may be required for the purpose of ensuring an efficient and effective work environment.

• Uphold all quality and safety standards applicable to the responsibilities above.

• Any other responsibilities as assigned by supervisor.

Position Specific Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent is required

• Degree or Trade/Technical School Certification in Mechanical stream is preferred

• Should have at least 10 years of specific work experience preferably in the Oil field service industry.

• Must have good verbal communication skills and able to effectively communicate with staff, management, customers and vendors. Being multi-lingual is preferred.

• Must possess adequate PC skills to include all MS Office products.

• Must possess sound reasoning skills and have the ability to follow directions.

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

• Strong knowledge of plant and manufacturing operations required.

• Experience with CNC machines, welding, punching, bending and sawing highly preferred.

• Ability to read blueprints and parts lists and to apply the metric system.