Operations Manager

5 days ago

Dammam, Eastern Province, Saudi Arabia Hire Fellows Full time

As the Operations Manager, you will be responsible for establishing and overseeing the operations of a central kitchen in Dammam for a food tech company. In this role, you'll be involved in recruiting and managing a local team, ensuring smooth operational processes, and maintaining the high standards of quality the client is known for.

Main Responsibilities
Pre-opening activities

  • Recruit, hire, and train local kitchen staff, including pastry chefs, packing team, and drivers
  • Create a positive and efficient work environment, fostering team collaboration and high performance
  • Ensure all legal and regulatory requirements are met
  • Work with local authorities to secure the necessary certifications for operations

Operational Efficiency:

  • Develop and implement operational processes to ensure consistency
  • Monitor food safety standards, inventory, and waste management practices
  • Oversee the production schedule, ensuring timely preparation and delivery of cakes

Quality Control:

  • Maintain the quality standards set by the company in terms of quality, presentation, and customer service
  • Regularly review and optimise processes for efficiency and cost-effectiveness

Budgeting & Cost Management:

  • Assist in developing the pre-opening budget, monitoring costs, and ensuring that expenditures remain within the allocated budget
  • Ensure the efficient allocation of resources, and identify areas where cost savings can be made without compromising quality

Reporting & Analytics:

  • Track key performance metrics and report on operational performance
  • Work closely with the management team to identify opportunities for improvement and expansion

Requirements

  • Proven experience in food operations, restaurant management, or similar industries
  • Strong understanding of food safety regulations and health standards in KSA.
  • Excellent leadership, team-building, and communication skills
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Experience in cost management, budgeting, and operational planning
  • Proficiency in MS Office or equivalent tools for reporting and analytics

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