Credit Cards Lifecycle Management, Arabic Speaking

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Pinnacle Payment Consulting Full time 90,000 - 120,000 per year

Cards Portfolio Manager (12-Month On-Site Contract – Saudi Arabia)

This role is not an IT or project portfolio management position – it is a business-focused role requiring deep understanding of credit cards, customer lifecycle management, and product performance.

Location: On-site with client, Saudi Arabia (5 days per week)

Duration: 12 months

Start: Immediate / As agreed

Mandatory: Arabic Speaking

We are seeking an experienced Arabic speaking Cards Portfolio Manager to support our client's Cards business in Saudi Arabia. This is a 12-month, on-site consulting engagement focused on driving portfolio performance, improving key KPIs, and supporting the execution of strategic product and growth initiatives.

Key Responsibilities

  • Partner with the client's Cards team to manage and enhance overall portfolio performance.
  • Identify and implement strategies to improve key business metrics including activation, spend, retention, reactivation, and dormancy reduction.
  • Support the launch of new products and enhancement of existing ones, ensuring strong commercial performance and profitability across acquisition channels.
  • Provide structured project management support for Cards-related initiatives, ensuring timely delivery of all key activities.
  • Collaborate with MIS and analytics teams to enhance reporting dashboards, track performance trends, and provide actionable insights.
  • Prepare and present regular portfolio reports, analysis, and recommendations to senior management.
  • Support day-to-day operations and campaigns that contribute to the growth and profitability of the Cards business.
  • Deliver regular updates on progress against KPIs through progress meetings and management reporting.

Requirements

  • 5–8 years of experience in credit cards, specifically in product and portfolio management roles within a bank or financial institution.
  • Proven ability to analyze performance metrics and design initiatives that drive measurable improvement.
  • Strong project management and communication skills.
  • Comfortable working on-site within a fast-paced client environment.
  • Candidates already based in Saudi Arabia will be given preference.

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