Catering Manager
2 weeks ago
About Delta Limited Co.
Delta Limited Co. is a leading organization providing comprehensive catering, hospitality, and facility management solutions across multiple sectors. We are committed to delivering high-quality services with efficiency, innovation, and a focus on customer satisfaction. As part of our continued growth, we are seeking a qualified and experienced
Catering Operations Manager
to lead and enhance our catering operations.
Job Purpose
The
Catering Operations Manager
will oversee the planning, execution, and management of all catering-related functions — including
kitchen, dining, housekeeping, and laundry services
. The role ensures the delivery of exceptional service standards, operational efficiency, and client satisfaction while achieving company objectives within defined budgets.
.
Key Responsibilities
Operational Leadership
- Develop and execute operational strategies, business plans, and budgets aligned with Delta's strategic goals.
- Identify and maximize new business opportunities and revenue streams within the catering sector.
- Oversee financial budgets, CAPEX, and marketing strategies to achieve profitability targets.
- Ensure implementation of international standards (e.g.,
HACCP
) and best practices across all service lines. - Regularly introduce new menus, recipes, and innovations aligned with market trends.
- Monitor KPIs, performance metrics, and client feedback to ensure continuous service.
Service & Quality Management
- Guarantee service excellence across all departments — F&B, housekeeping, and laundry.
- Ensure full compliance with food safety, hygiene, and health standards.
- Manage and resolve client feedback and complaints effectively and promptly.
- Maintain superior levels of cleanliness, comfort, and operational readiness across all facilities.
People & Process Management
- Supervise and motivate operational teams to achieve high performance and morale.
- Foster a cooperative, professional, and safety-oriented work environment.
- Ensure alignment with
Saudization
and workforce development objectives. - Conduct regular audits, training, and reviews of SOPs to maintain high operational standards
Qualifications & Experience
- Education:
Bachelor's degree in
Hospitality Management
,
Business Administration
, or a related discipline. Experience:
Minimum of
9–10 years
of experience in the hospitality or catering sector, with at least
5 years
in a managerial or operations leadership role.Skills:
- Strong organizational and leadership capabilities.
- Excellent communication and interpersonal skills.
- Proven problem-solving aptitude.
- Expertise in hospitality standards and food safety regulations.
- Ability to design and monitor departmental KPIs.
- Strong financial and analytical acumen.
- Capacity to drive operational growth and continuous improvement.
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