Customer Care Reporting Officer
3 months ago
- Conduct performance analysis and identify the causes for deviation in targeted KPIs
- Prepare special reports related to the performance reporting as requested by management team.
- Prepare monthly review of Customer Care KPIs
- Prepare call volume analysis to support headcount forecasting.
- Collecting raw data from various systems and use it in analysis that support decision making process
- Prepare the daily, weekly and monthly management reports on KPIs
- Develop the MIS reports and conduct needed analysis for all operational figures.
- Perform other responsibilities as required by higher levels of supervision.
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Customer Care Reporting Officer
2 months ago
Jeddah, Makkah Province, Saudi Arabia Mobily Full timeJob SummaryConduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special reports related to the performance reporting as requested by management team. Prepare monthly review of Customer Care KPIs Prepare call volume analysis to support headcount forecasting. Collecting raw data from various systems and use it in analysis...
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Customer Care Reporting Specialist Officer
2 months ago
Jeddah, Makkah Province, Saudi Arabia Mobily Full timeJob Summary Collecting raw data from various systems and use it in analysis that support decision making process Prepare the daily, weekly and monthly management reports on KPIs Develop the MIS reports and conduct needed analysis for all operational figures. Conduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special...
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Customer Care Reporting Specialist Officer
2 months ago
Jeddah, Saudi Arabia Mobily Full timeJob Summary Collecting raw data from various systems and use it in analysis that support decision making process Prepare the daily, weekly and monthly management reports on KPIs Develop the MIS reports and conduct needed analysis for all operational figures. Conduct performance analysis and identify the causes for deviation in targeted KPIs Prepare special...
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Customer Care Representative
3 days ago
Jeddah, Saudi Arabia Salla Full timeA Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
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Customer Care Representative
1 week ago
Jeddah, Makkah Province, Saudi Arabia Salla Full timeA Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
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Customer Care
1 week ago
Jeddah, Makkah Province, Saudi Arabia Mars (New) Full timeCustomer Care & Logistics champion page is loaded Customer Care & Logistics champion Apply remote type On-site locations SAU-Makkah-Jeddah time type Full time posted on Posted 2 Days Ago job requisition id R100122 Job Description: Customer Care Coordinator (Lead) [Jeddah ] Salary : [ Optional ] Jop Overview : The role will be responsible for Mars stock...
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Customer Care Representative
4 weeks ago
Jeddah, Saudi Arabia Kerry Full time**Requisition ID** 45607 **Position Type** FT Permanent **Recruiter **#LI-SSM1 **Posting Type** LI **About Kerry**: - Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of...
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Customer Care Agent
1 week ago
Jeddah, Makkah Province, Saudi Arabia Salla Full timeA Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
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Customer Care
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Mars, Incorporated and its Affiliates Full timeJob Description:Customer Care Coordinator (Lead)[Jeddah ]Salary: [Optional]Jop Overview :The role will be responsible for Mars stock management and outbound operations to ensure accuracy, efficiency in logistics services delivery with optimum cost and quality through managing all relevant 3PLs operations and performance. He will be also responsible to manage...
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Elite Care
2 months ago
Jeddah, Saudi Arabia Bupa Arabia Full timeManage members’ experience with the relevant operational functions to ensure that services are delivered to the members end to end in every touch point of their journey on a timely manner. - Proactively propose and facilitate Tebtom and all other core healthcare services to the members to ensure that they will receive an appropriate care customized to...
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Customer Service Officer
2 months ago
Jeddah, Saudi Arabia Deep Vision Full time**إسم الجهة**: **Deep Vision** **مسمى الوظيفة الشاغرة**: **Customer service officer** **مجال العمل**: - الإدارة - إدارة عامة وإدارة أعمال - **عرض كل الوظائف في هذا التصنيف** ] **مكان الوظيفة**: - جدة - منطقة مكة **تاريخ الإضافة**: -...
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Customer Care Agent
3 weeks ago
Jeddah, Saudi Arabia Salla Full timeA Customer Care Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
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Customer Service Officer
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Deep Vision Full timeإسم الجهة:Deep Visionمسمى الوظيفة الشاغرة:Customer service officerمجال العمل:- الإدارة - إدارة عامة وإدارة أعمال - عرض كل الوظائف في هذا التصنيف ]مكان الوظيفة:- جدة - منطقة مكةتاريخ الإضافة: 16/11/2023المهام والوصف...
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Customer Service Officer
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Gboard Full timePrimary Responsibility and Accountability Coordinates with team members on daily basis to follow up on ongoing tasks and ensure the closure of cases after followups with the concerned departments and customers. Ensure all customer inquiries are rightfully attended on time and in the best way possible. Traces all ongoing complaints by the procedures making...
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Call Center
3 weeks ago
Jeddah, Saudi Arabia Bupa Arabia Full timePlan & prepare the schedules to manage workload and cover work shifts by coordinating with other teams. - Ensure great delivery of service and support to members within agreed KPIs and to meet customer service targets. - Monitor and report team day to day activities such as attending training or coaching sessions, Kaizen validation, submission, etc. - Ensure...
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Fresh Customer Care Agent 2 Months Project
3 weeks ago
Jeddah, Saudi Arabia Salla Full timeA Customer Care Agent will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems our customer accounts might face accurately and efficiently as project for 2 months. The best CSAs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and...
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Custom Clearance Officer
3 days ago
Jeddah, Saudi Arabia CANDIDZONE Technologies Full time**Requirements** - Minimum of 2 years of relevant experience - Possession of a Customs Clearance ID in KSA - Preferably of Arabian nationality **Job Types**: Full-time, Permanent **Salary**: From ﷼7,000.00 per month **Experience**: - Custom Clearance officer: 2 years (required) **Language**: - Arabic (required) License/Certification: - Custom...
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Customs Clearance Officer
2 months ago
Jeddah, Saudi Arabia Candidzone Full timeCUSTOMS CLEARANCE OFFICER Work location: Jeddah, KSA - Must Have At Least 2 years of relevant Experience - Must Have Custom Clearance ID in KSA - Native Arabic Speakers only - Prefer Saudi Nationals For interested and qualified applicants, please send your CV at: Whatsapp: +97430788811 **Job Types**: Full-time, Permanent **Salary**: ﷼6,500.00 -...
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Chronic Care
3 weeks ago
Jeddah, Saudi Arabia Bupa Arabia Full timeRole Purpose: Leading and overseeing the chronic care Medical Engagement Program, ensuring 100% members engagement, retention and compliance with cost-effectiveness targets. This role requires strong leadership, strategic planning, and healthcare expertise to achieve these objectives. Key Accountabilities: 1- Chronic Care Program Leadership; - Develop and...
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Custom Clearance Officer
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia CANDIDZONE Technologies Full timeRequirements Minimum of 2 years of relevant experience Possession of a Customs Clearance ID in KSA Preferably of Arabian nationalityJob Types: Full-time, PermanentSalary: From ریال7,000.00 per monthExperience: Custom Clearance officer: 2 years (required)Language: Arabic (required)License/Certification: Custom Clearance ID (required)