Guest Experience Expert

2 months ago

Al Khobar, Saudi Arabia Marriott Full time

Job Number 24130035

Job Category Rooms & Guest Services Operations

Location Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Aloft, we aren’t your typical hotel—but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Experience Expert

    2 months ago

    Khobar, Eastern Province, Saudi Arabia Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and...

  • Guest Experience Expert

    2 months ago

    Al Khobar, Saudi Arabia Marriott Full time

    Job Number 24119051 Job Category Rooms & Guest Services Operations Location Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...

  • Guest Experience Expert

    4 weeks ago

    Al Khobar, Saudi Arabia Marriott International Full time

    Job Number 24148212Job Category Rooms & Guest Services OperationsLocation Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a...

  • Guest Experience Ambassador

    7 days ago

    Khobar, Eastern Province, Saudi Arabia Marriott International Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesGuest Service: Provide warm and welcoming service to guests, responding to their needs...

  • Guest Experience Expert

    2 months ago

    Al Khobar, Saudi Arabia Marriott Full time

    Job Number 24126322 Job Category Rooms & Guest Services Operations Location Marriott Executive Apartments Al Khobar, Building No 7791 Prince Hammoud Bin Abdul Aziz Street., Al Khobar, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t...

  • Guest Experience Ambassador

    4 hours ago

    Khobar, Eastern Province, Saudi Arabia Marriott International Full time

    {"h1": "Guest Experience Expert", "p": "At Marriott International, we're looking for a Guest Experience Expert to join our team at Le Meridien Al Khobar. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless transactions, and creating memorable moments for our guests.Key Responsibilities:*...

  • Guest Experience Supervisor

    2 weeks ago

    Al Khobar, Saudi Arabia Marriott Full time

    Job Number 24154965 Job Category Rooms & Guest Services Operations Location Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity,...

  • Front Office Manager

    4 hours ago

    Khobar, Eastern Province, Saudi Arabia SOFITEL Full time

    Sofitel Al Khobar The Corniche is seeking a seasoned Front Office Manager to lead our team in delivering exceptional guest experiences. As a key member of our Front Office Department, you will be responsible for overseeing the daily operations of the front desk, ensuring seamless check-in and check-out processes, and maintaining accurate guest records. Your...

  • Hotel Cleanliness Expert

    2 months ago

    Khobar, Eastern Province, Saudi Arabia Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an...

  • Guest Service Ambassador

    7 days ago

    Khobar, Eastern Province, Saudi Arabia Accor Full time

    Job DescriptionKey Responsibilities:Front Office Ambassador: Serve as the face of the Front Office and the hotel, ensuring a warm and welcoming experience for all guests.Team Player: Collaborate with the Front Office team to maintain a clean and well-organized working area.Communication Expert: Utilize effective telephone etiquette to provide exceptional...

  • Guest Service Ambassador

    7 days ago

    Khobar, Eastern Province, Saudi Arabia IHG Hotels & Resorts Full time

    About the RoleWe are seeking a highly skilled Guest Service Agent to join our team at IHG Hotels & Resorts. As a Guest Service Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.Key ResponsibilitiesDeliver Exceptional Guest Service: Provide a seamless and personalized...

  • Guest Service Representative

    3 days ago

    Khobar, Eastern Province, Saudi Arabia IHG Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at IHG Hotels & Resorts. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Check-In and Check-Out: Perform all check-in and...

  • Guest Service Representative

    3 days ago

    Khobar, Eastern Province, Saudi Arabia IHG Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at IHG Hotels & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Check-In/Check-Out: Perform...

  • Front Office Manager

    4 days ago

    Khobar, Eastern Province, Saudi Arabia Accor Full time

    Job DescriptionGuest Service ExcellenceProvide exceptional customer service by greeting and assisting guests in a warm, courteous, and professional manner.Respond promptly to guest complaints and inquiries, striving to resolve issues to ensure guest satisfaction.Ensure guests receive accurate and timely information about hotel amenities, services, and local...

  • Guest Relations Officer

    2 months ago

    Al Jubail, Saudi Arabia Accor Hotels Full time

    Strong guest communication skills to ensure excellent service.Ability to resolve problems and accommodate guest complaints effectively.Attention to detail to ensure guest satisfaction and a positive experience.Organizational skills to manage appointments and coordinate requests.Good understanding of customer service principles and hospitality...

  • Hostess (Saudi National) - Customer Service Expert

    5 days ago

    Khobar, Eastern Province, Saudi Arabia Awn Enterprises Full time

    Job SummaryAwn Enterprises is seeking a highly skilled and experienced Hostess to join our team at PATTIS in Al Khobar. As a Hostess, you will be responsible for providing exceptional customer service, managing reservations, and maintaining a positive and welcoming atmosphere for our guests.Key ResponsibilitiesCustomer Service: Provide excellent customer...

  • Luxury Tech Consultant

    7 days ago

    Riyad Al Khabra, Saudi Arabia Chalhoub Group Full time

    About the RoleWe are seeking a highly skilled and experienced Luxury Tech Consultant to join our team at Chalhoub Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving sales growth through the effective use of technology.Key ResponsibilitiesCustomer ExperienceRepresent the brand by...

  • Co-Founder/Finance Expert

    7 days ago

    Khobar, Eastern Province, Saudi Arabia Daycare | دي كير Full time

    Job DescriptionWe are seeking a highly skilled and experienced Financial Strategist to join our team at Daycare | دي كير as a Co-Founder/Finance Expert. The ideal candidate will have a strong background in accounting, financial management, and investor relations.Key Responsibilities:Develop and implement financial strategies to drive business growth and...

  • Software Solutions Expert

    3 days ago

    Khobar, Eastern Province, Saudi Arabia Hexagon Asset Lifecycle Intelligence Full time

    About the RoleWe are seeking a highly skilled Software Solutions Expert to join our team at Hexagon Asset Lifecycle Intelligence. As a key member of our global Information Management support team, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesTroubleshoot and Resolve Complex Issues: Work with customers to...

  • Structural Engineer

    5 days ago

    Khobar, Eastern Province, Saudi Arabia Computer Network Systems Full time

    About Computer Network SystemsCNS Engineering Service is a leading provider of innovative engineering solutions, bringing technology and expertise to the construction sector with a diverse portfolio of consultancy, hardware, software, and services.We offer comprehensive Building Information Modelling and CAD services that make construction processes...