Customer Service Specialist
3 weeks ago
- Providing customer support via telephone, e-mail, voice chat or in-person
- Informing customers about products and services
- Responding to customer questions
- Resolving customer complaints
- Suggesting solutions for common problems
- Preparing documents and reports
- Updating customer database
- Training new customer service agents
- Collaborating with the management team
- Improving overall customer satisfaction
- Minimum of a High School Diploma
- Minimum of 1 years of experience in customer service
- Strong computer skills
- Superb verbal and written communication skills
- Strong interpersonal skills
- Excellent customer service skills
- Ability to build relationships with clients
- Strong persuasion skills
- Excellent multi-tasking skills
- Ability to work with others
- Excellent problem-solving skills
- Ability to prioritize tasks
- Ability to work under pressure
- Ability to work in a fast-paced environment
- Flexibility to work shifts
- Ability to meet deadlines
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Customer Service Specialist
4 weeks ago
Riyadh, Saudi Arabia Niceone Full time**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...
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Customer Service Specialist
3 weeks ago
Riyadh, Saudi Arabia ASX E-Mobility | E-FILL Full timeStrong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...
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Customer Service Specialist
2 weeks ago
Riyadh, Saudi Arabia moCal Full timeCustomer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...
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Customer Service Specialist
3 weeks ago
Riyadh, Saudi Arabia ASX E-Mobility | E-FILL Full timeStrong customer support andcustomer satisfaction skills with experience in managing customercomplaints and inquiriesExcellent phoneetiquette and communication skills to interact with customers in afriendly and professional mannerProven abilityto deliver high-quality customer service and enhance overallcustomer experienceStrong problem-solving...
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Customer Service Specialist
2 weeks ago
Riyadh, Saudi Arabia moCal Full timeCustomer Communication: Respond tocustomer inquiries promptly and empathetically via phone, email,chat, and potentially social mediachannels.Troubleshooting: Investigate andresolve customer issues related to products, orders, accounts, andtechnical difficulties.Product Knowledge: Gainin-depth understanding of moCal products and services to provideaccurate...
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Senior Customer Services Specialist
1 week ago
Riyadh, Saudi Arabia Dr. Sulaiman AL Habib Medical Group Full timeDegree in business administration or related field.Excellent communication skills.Ability to solve problems and meet customer needs.Ability to deal with difficult situations effectively.Knowledge of methods to improve customer services.Commitment to providing outstanding customer service and enhancing customer satisfaction.
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Customer Success Specialist
4 weeks ago
Riyadh, Saudi Arabia InvestSky Full time**Customer Success Specialist**: - Riyadh- Work Type: Full Time- We are looking for someone passionate about building the next big thing and making a true impact in the region. **Key Responsibilities** - Providing extraordinary service aligned with the company’s culture and objectives. - Support users with onboarding and Know-Your-Client documentation. -...
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Customer Services Manager
3 weeks ago
Riyadh, Saudi Arabia Aqualia Full time1. **Responding to Customer Inquiries:** Promptly address customer queries related to water services, billing, and account information.2. **Handling Complaints:** Investigate and resolve customer complaints regarding water quality, billing discrepancies, or service interruptions.3. **Billing and Payment Processing:** Assist customers with billing inquiries,...
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Customer Success Specialist
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia General Electric Full timeJob SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential ResponsibilitiesSupport customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...
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Customer Success Specialist
1 month ago
Riyadh, Saudi Arabia General Electric Full timeJob SummaryThe Customer Success Specialist enables customers to achieve their desired outcomes by providing support. This is achieved by supporting customer team.Essential Responsibilities Support customer success managers and analyst with their customers Assist in monitoring the health of covered accounts Support the onboarding process of customers Review...
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Contractor Customer Service
14 hours ago
Riyadh, Saudi Arabia Cactus Communications Full timeProvide support to customers over phone, email and other channels as neededProvide timely, accurate and high quality responses to service, quality, payment and platform related queries from our Taiwanese customersUnderstand service, process and business scope thoroughly to be able to upsell and cross-sell our services effectively
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Customer Services Manager
3 weeks ago
Riyadh, Saudi Arabia Aqualia Full time1. **Responding to Customer Inquiries:**Promptly address customer queries related to water services,billing, and account information.2.**Handling Complaints:** Investigate and resolve customercomplaints regarding water quality, billing discrepancies, orservice interruptions.3. **Billing andPayment Processing:** Assist customers with billing inquiries,explain...
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Customer Service Executive
4 weeks ago
Riyadh, Saudi Arabia BLS International Services Full timeAppointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...
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Customer Service Associate Customer Service
3 weeks ago
Riyadh, Saudi Arabia myGwork Full timeGood English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...
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Customer Service Executive
7 days ago
Riyadh, Saudi Arabia BLS International Services Full timeAppointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - fingerprint scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services - **Other Requirements**. - Excellent communication...
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Customer Service Evaluator
4 weeks ago
Riyadh, Saudi Arabia SISA Full timeWe are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Riyadh, Saudi Arabia**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and...
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Customer Service Agent
4 weeks ago
Riyadh, Saudi Arabia MENA Business Investment Group Full timeThe Role - Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare detailed reports, presentations, and recommendations for clients and internal...
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Customer Service Executive
3 weeks ago
Riyadh, Saudi Arabia Talent Pal Full timeAs a Customer Service Executive at you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers needs are met in a timely and professional manner and to maintain a high level of satisfaction with our services. Responsibilities : Ensure timely and accurate resolution of...
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Customer Service Associate
4 weeks ago
Riyadh, Saudi Arabia Afaq Q Tech General Trading Full timeMust have a minimum of B1 proficiency in written and spoken English. - Must be 18 years of age or older - Graduate with a minimum qualification of high school degree - Must be flexible in rotational shifts including night shifts **Saudi Nationals Only** **Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support...
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Customer Service Executive
3 weeks ago
Riyadh, Saudi Arabia Talent Pal Full timeAs a CustomerService Executive at you will be responsible for providingoutstanding customer service to our clients. Your primary role willbe to ensure that our customers needs are met in a timely andprofessional manner and to maintain a high level of satisfactionwith our services. Responsibilities : Ensure timely and accurate resolution ofcustomer complaints...