Customer Experience

Devoteam is a leading consulting firm focused on digital strategy, tech platforms and cybersecurity. By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years’ experience and more than 8,500 employees across Europe, the Middle East and Africa, Devoteam promotes responsible...

**About Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **What you’ll be working on** - Communicating with customers over live chat and phone calls to answer their questions and...

Interact with Breadfast customers over system, phone and email messagesDetermine customer needs and provide appropriate solutionsEmpathize with and prioritize customer needsRespond to customer inquiries on Breadfast social media channelsReview customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.Periodically...

**Join the Sweater Revolution as our Head of Customer Experience (CX)** **Location**: Riyadh, Saudi Arabia **Employment Type**: Full-time **Who We Are**: At Sweater, we're redefining car care in Riyadh with a focus on quality, convenience, and sustainability. Our mission is to deliver top-tier car care experiences that not only meet but exceed customer...

Interact with Breadfast customersover system, phone and email messagesDeterminecustomer needs and provide appropriatesolutionsEmpathize with and prioritizecustomer needsRespond to customer inquiries onBreadfast social media channelsReviewcustomers’ feedback and order reviews on daily basis andresolve any issues in a timelymanner.Periodically test Breadfast...

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values.Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain points and areas for improvement.

**What is the role?** - Attracting new clients by innovating and overseeing the sales process for the business - Working with senior team members to identify and manage company risks that might prevent growth - Identifying and researching opportunities that come up in new and existing markets - Preparing and delivering pitches and presentations to potential...

As we aim to increase growth and retention, you will be the driving force behind the support strategy for WordPress.com, paving the way in determining how we support new features and improve existing product support.Collaborate with our support operations team to provide 24/7/365 uninterrupted support, even during changing conditions.Constantly evaluating...

Job brief:our aim is to provide original natural and memorable service and experience that inspire our guests to pause as a housekeeping supervisor your main tasks is helping with daily housekeeping operations and helping in monitoring housekeepers. We are looking for a curious creative and experienced leader to join our team if you are ready for this...

job brief:we believe in the power of brands in creating unique businesses and we believe in the power of content and tools in reaching our audience. as a Digital Marketing Specialist you will be responsible for building brand awareness and driving commercial performance of our brand across different marketing channels. our goal is to create a strong...

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 72,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to...

Develop and maintain strong relationships with clients to understand their needs and provide personalized supportRespond to customer inquiries and provide accurate information about our products and servicesHandle complaints and resolve issues in a timely and professional mannerProactively identify opportunities to upsell or cross-sell our products and...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...

Job Summary: This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization. **Job Description**: Role Objective To provide...

Syarah is on a mission to change how people buy their cars in Saudi and. We offer buyers an end-to-end digital car buying experience where they can buy their next car from the comfort of their living rooms. Under the hood, we build systems to manage sourcing of cars, inspection, photography, merchandising, reconditioning, financing, insurance, shipping and...

The Store Customer Advisors transforms the store visit into a memorable luxury shopping experience, as Brand Ambassadors they engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time,...

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

**PURPOSE** The Customer Solutions Engineer is a product ambassador, an educator, and a customer ‘growth hacker’; he or she will have the opportunity to provide consultation, webinars, and even produce articles on the usage of the product. The Customer Solutions Engineer is the product’s ‘first face’ to the world and is the ‘voice of the...

Must have a minimum of B1 proficiency in written and spoken English. - Must be 18 years of age or older - Graduate with a minimum qualification of high school degree - Must be flexible in rotational shifts including night shifts **Saudi Nationals Only** **Our Amazon Contact Centers work towards a single goal**: to deliver the best possible support...