Reservation Agent

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

Up-sell rooms where possible according to established procedures to maximize hotel average room rate; utilize yield management strategies to ensure a full house whenever possible.

Suggest alternate dates for sold-out periods.

  • Process cancellations, revisions and information updates on changes; process guest reservation requests for other hotels within the reservations system.
  • Stay abreast of current rates, rate changes and all promotions; assist in rooms forecasting. Complete daily logs according to established procedures.
  • Promote team work and quality service through daily communications and coordination with other departments. Notify sales of any group bookings.
  • May assist with other duties as assigned such running daily reports, e.g. the cancellation, booking, or arrival reports.
  • Provide accurate information about the city and the surrounding attractions when asked by guests; mail hotelspecific information sheets and brochures to guests as requested.
  • Respond appropriately to guest complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. Communicate any outstanding guest requests or issues to management that may require additional monitoring or followup.
  • Promote team work and quality service through daily communications and coordination with other departments. Notify sales of any group bookings.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?


As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings.

We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity.

We create inspiring experiences for those seeking a richer perspective on the world.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

Let's Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

  • Agent Reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Agent-reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • En - Reservation Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia FAIRMONT Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservations Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...

  • Reservation Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia InterContinental Full time

    We're always looking for new ways to raise the bar. So, we're searching for a Reservation Agent with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls.A little taste of your day-to-day:Every day is different, but you'll mostly be:Up-sell rooms where possible according to established procedures to...

  • Cluster Assistant Reservations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hilton Full time

    A cluster Assistant Reservations manager will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent...

  • Reservations Supervisor

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Ramla Serviced Residences Full time

    At Fairmont Hotels & Resorts, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our brand as a Reservations Supervisor your responsible for effectively coordinating all hotel room requirements (group rooming lists, billing, VIP's, special requests etc.) in accordance with...

  • Agent-reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    **Numer oferty** **Kategoria oferty pracy** Reservations**Lokalizacja** The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia ZOBACZ NA MAPIE**Harmonogram** Full-Time**Zdalna lokalizacja?** N**Przeprowadzka?** N**Rodzaj stanowiska** Non-Management- Marriott International jest pracodawcą zapewniającym równe szanse. Wierzymy...

  • Female Concierge Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Parisima Talent Full time

    CLIENT:Luxury Hospitality ClientJOB TITLE:Female Concierge AgentConcierge AgentResponsibilities: Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations. Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping...

  • Agent-reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo ReservationsUbicación The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un programa de...

  • Front Desk Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Airport Marriott Full time

    Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...

  • Assistant Mgr. Reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc. Full time

    Job Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides...

  • Assistant Mgr. Reservations

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and...

  • Assistant Mgr. Reservations

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott Full time

    Job Number Job Category ReservationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi ArabiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and...

  • MP Reservations Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc. Full time

    Job Number Job Category ReservationsLocation The Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work...

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time

    We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Offer...

  • Concierge Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions:(Riyadh, Saudi Arabia) Looking for Concierge Agent for a 5 star luxury hotel.The Concierge Agent is responsible for the supervision of the front hall and the daily operation to ensure a consistently high standard of...

  • Resevations Centeral Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Enala hotels and resorts Full time

    A central reservation manager is required for a major company in the field of hospitalityEnsures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.Supervising General Job Performance of reservation staff implementing of...

  • Guest Service Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia voco Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your...

  • Concierge Agent

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International Inc. Full time

    Concierge AgentJOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos tooJOB\_DESCRIPTION.SHARE.HTML St. Regis Hotels & Resorts Job DescriptionJob Number Job Category Rooms & Guest Services Operations Location The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia Schedule Full-Time...