Guest Service Agent

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rotana Hotels Full time
We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

  • Offer consistently professional, friendly, warm and engaging service
  • Give a warm welcome and check in guests taking into account the established SOPs
  • Check out of departing guest in accordance with the established standards
  • Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues
  • Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy
  • Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation
  • Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact
  • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
  • Demonstrate a complete understanding of the hotel's policies and procedures and service standards and have full knowledge of the hotel facilities and happenings
#J-18808-Ljbffr
  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Red Sea Global Hospitality Full time

    As a Guest Service Agent, you will serve the needs of the business, our guests and our colleagues by ensuring that all guests are enjoying a positive and memorable Red Sea Global Hospitality experience. The Guest Service Ambassador is a key representative of our hotel and the Red Sea Global Hospitality brand. He or she creates one of the most powerful first...

  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service.What will I be doing?Answers...

  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service.What will I be doing?Answers...

  • Guest Service Agents

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Riyadh Full time

    Company DescriptionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your...

  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia voco Full time

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your...

  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementWelcome to our familyAs a world-class leader in the travel industry, there's no better place to make...

  • Guest Service Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Hyper space Arabia Full time

    HyperSpace is a Dubai/Riyadh based future forward entertainment company, building a new format of location based entertainment linking physical and digital experience and customer engagement.Our parks sit at the convergence of social media arena and real world video game, engaging our audience meaningfully through an IRL physical experience and through...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Red Sea Global Full time

    The primary objective set by The Red Sea Air Services Company to all Passenger Services Agents is to ensure that all aspects of the passenger experience, including baggage, check-in, ticketing, and boarding are conducted by company SOPs and policies.The Passenger Service Agent shall provide a high level of service with a focus on customer satisfaction and...

  • Service Desk Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Masader Full time

    Masader is looking for a Service Desk Agent to be placed for one of the clients based in KSA RiyadhRole : Service Desk AgentCService Desk - Assign all work assignments, commit the team to the work, manage the quality of the work and drive the people management activities within the team.COVID-19 considerations:yes

  • Concierge Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions:(Riyadh, Saudi Arabia) Looking for Concierge Agent for a 5 star luxury hotel.The Concierge Agent is responsible for the supervision of the front hall and the daily operation to ensure a consistently high standard of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Parisima Talent Full time

    CLIENT:Luxury Hospitality ClientJOB TITLE:Female Concierge AgentConcierge AgentResponsibilities: Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations. Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping...

  • Front Desk Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Riyadh Airport Marriott Full time

    Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia FAIRMONT Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Front Office Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Fairmont Riyadh Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • En - Reception Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia FAIRMONT Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • En - Reception Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia FAIRMONT Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Agent Reservations

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Agent-reservations

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category ReservationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Riyadh, King Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, check-outs, room assignments, and room change/late check-out...