Head of Mmea Bss Strategy Execution

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Ericsson Full time

About This Opportunity

What You Will Do

  • Single point of contract within MMEA BSS for Financial Planning, Forecasting and Landing
  • Manage organizational Utilization, Billability, and overall Absorption with advanced planning and drive proactive actions for cost savings and dimensioning
  • Workforce pyramid design, blended rate optimization and geographical coverage
  • Internal employee programs such as Survey improvement plans, Assessments, Competence Development, New Graduate Programs
  • Manage all delegated BSS daytoday operations like Time Reporting, Resource Forecasting, Travel Requests, MRD Forecast, HW Forecast and mitigation, and internal reporting and presentations
  • Drive internal process improvement programs including Project CSRs, Live Node Activity and Resiliency, and Enhanced Ways of Working
  • Focal point for Global BSS and MMEA Digital Services Operations and driver of all underlying strategy execution initiative streams for MMEA BSS
  • Work with broader organization on initiatives such as Security, Automation and Industrialization, TCO reduction, Sales Push Programs, Monetize Install Base Program and Recurring SW

You Will Bring

  • University degree in Engineering/ICT, Higher university such as MSc considered a merit
  • Strong personal track record, minimum 10 years of BSS experience
  • Experienced and strong contributor in Change management, experienced in competence and knowledge management
  • Experience working for a consultancy or other professional services firm is desired
  • Excellent interpersonal, cultural, social, communication and presentation skills
  • Demonstrated leadership with high emotional intelligence and driving impact in a matrix environment
  • Track record for working in a high energy, customercentric and performancedriven organization
  • Highly organized and able to multitask.
  • Selfdriven and proactive nature.
  • Patient and active listener.
We are reasonably flexible on location in Ericsson operated countries across MMEA (Except GCC countries).

Why Join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You'll be challenged, but you won't be alone.

You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.


What Happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.

LI-GSSC

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city:
Jordan (JO) || Saudi Arabia : Riyadh : Riyadh

Req ID: 712226

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