Network Pre/post Sales Engineer

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia NG Full time
Work extremely closely with the Technical team and responsible to support customer for assigned tasks.

client-facing and responsible for product demonstrations, clearly explaining product features, and showing the prospect the value of the product Company's offers.

Strategic Duties

  • Analyze Requests for Proposal and Tenders for business requirements for match to Analytics Products and Solution capabilities
  • Active and integral participant in the RFP and Tender processes evaluating and completing documents and proposals in line with the required timelines.
  • Perform market research to identify opportunities and competitive knowledge
  • Working as part of a team to provide advice, training and presales support to the sales team.
  • Preparation and delivery solution presentations to customers, potential customers and key stakeholders.
  • Provide presales technical assistance and solution education to customers.
  • Ownership of relationships with customers through project definition, requirements gathering, development, expectation management and Technical.
  • Maintain up to date knowledge of solutions and competitor products and companies in the marketplace.
  • Writing specifications, proposals, tenders, SOW, technical and business reports, user documentation, and determining operational feasibility.
  • Translation of technical details into benefits for potential and existing customers and derive ROI models where appropriate.
  • Maintaining and developing strong customer relationships.
  • Input to creation of technical collateral and demos.
  • Attending meetings, events, and working at client sites in Saudi Arabia and Internationally.
  • Any other duties as may be reasonably requested from time to time.
Technical Duties

  • Experience with enterprise architectures, products, and configurations including data center, SD-WAN and network technologies with multivendor.
  • 2+ years of customer facing Pre-Sales experience
  • Expertise in CLI configurations, regular expressions and JavaScript or Python scripting
  • Hands on experience with REST API integrations is Plus.
  • Familiarity with Linux administration
  • Working knowledge of public and hybrid cloud platforms including AWS, MS Azure and GCP
  • Working knowledge of industry leading virtualization and container solutions
  • Cisco CCNP Certified
  • FortiNet NSE 1, 2, 3, 4 Certified
General Administrative Duties

  • Learning processes from each department.
  • Keeping records up to date reporting information when required
  • Outstanding communication and interpersonal skills
  • Excellent organizational skills
  • Excellent knowledge of MS Office particularly Excel
  • Develop and utilize a good understanding of Company's products and services
  • Dealing with enquiries in a timely and efficient manner from both internally and external teams.
  • Develop an understanding of Company's revenue structure and pricing.
  • Resolving any issues that might arise during the sales process
  • Confidently dealing with customers over the phone, mail and Voice/Video communications.
  • General administration duties
  • Answering office phone and providing accurate messages to the team.
Key Performance Indicators (KPIs)

  • Proactive bids made.
  • Win/Loss ratio; linked with Sales Team ratio.
  • Thought leadership published.
  • Customer strategy orientation.

Job Types:
Full-time, Permanent

Salary:
From ریال8,000.00 per month

Experience:

  • Networking and Configuration: 2 years (preferred)

Language:

  • English (required)

License/Certification:

  • Cisco CCNP (required)
  • Fortinet NSE 3 or 4 (preferred)
  • Saudi Resident Visa (required)

Willingness to travel:

  • 25% (preferred)

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