Onboarding Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia DHS Arabia Full time
Primary responsibilities will also include relationship management with 3rd party vendors, partners. The onboarding specialist will develop and maintain vendor profile.

The onboarding specialist will also provide technical training to customers and 3rd party vendors on use of integration components and DHS Arabia's product offerings where required.


Responsibilities:

  • Own the onboarding requests from start to finish and coordinate with all other stakeholders to ensure timely completion of onboarding tasks.
  • Create custom components, SQL queries, and procedures, use other tools required for the integration in coordination with product development team.
  • Assist customer support teams for integration related issues.
  • Perform root cause analysis for integration related issues and provide recommendations for appropriate resolution of the issue.
  • Create, update integration documents, requirements specifications and other technical artifacts used for integration projects.
  • Perform housekeeping tasks to ensure integrations are relevant and updated such as performing EDI mapping updates, reference data updates / modification as needed.
  • Deploy, configure and update hardware (servers, peripherals), software, DHS Arabia's products.
  • Conduct training for customers, 3rd party vendors, and partners on DHS Arabia's products/services.
  • Conduct healthcare system analysis and be familiar with healthcare data structures and processes.
  • Perform other tasks assigned by supervisor.

Requirements:

  • Excellent verbal, written Arabic and English language skills.
  • 3+ years of experience of working within healthcare IT domain.
  • Experience on developing, consuming APIs, files based, database integrations.
  • Experience of working with clinic/hospital information systems, integration between such systems will be an added advantage.
  • Adept knowledge of writing complex SQL queries, stored procedures, manipulation of largescale databases based on MSSQL, Oracle, MySQL, Postgres etc.
  • Ability to analyze and map data stored in a variety of data formats for integration and documentation.
  • Strong problem solving and analysis skills.
  • Excellent communication and organization skills.
  • Ability to effectively prioritize and handle multiple tasks and projects.
  • Strong negotiation skill is preferred.
  • Development experience in building API and HL7 interfaces is preferred.
  • Experience working with HL7 FHIR is preferred.

Education:

  • Bachelor's degree in Informatics, Computer Science, or a related field is preferred.
  • HL7 FHIR certification is preferred.

Benefits

  • Housing Allowance
  • Transportation Allowance
  • Medical Insurance

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