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Ms Service Delivery Line Manager
2 weeks ago
About this opportunity
We are now looking for a Service delivery Manager, to lead assigned customer projects securing that project goals are met, customer's expectations are fulfilled, and that the customer relation is handled in the best possible way within the scope of the contract.
What you will do
- You will establish the project plan baseline: define project scope and align with customer business objectives.
- You will secure the necessary teams, resources and plans and monitor all activities
- Govern projects at program execution: monitor and handle changes, conflicts, and critical issues
- Creation of Working / Operational Level agreements with ASP,
- Govern financial system monitoring and project performance benchmarking
- Develop the business: participate to contract preparation and to presales meeting
- Handle project and partner engagement
You will bring
- Education: (Degree in Telecommunication, Electrical and Electronic Engineering or equivalent)
- Min years of experience: years)
- Domain experience: (Field & E&M)
- Financial Competence & Analysis Skills
- Business Understanding
- Consultative Selling Skills
- Customer and Market Insight
- Negotiation, Persuading & influencing Skills
- Project Management Skills
- Occupational Health & Safety (OHS)
- Leading & supervising
- Planning & organizing
- Proficiency with the English Language
Why join Ericsson?
At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone.
You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Primary country and city:
Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
Req ID: 732068
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