Training Specialist
2 weeks ago
Deliver and manage the training program(s) and tools to ensure that training audiences develop the requisite knowledge, skills, and abilities to be impactful in their roles
Responsibilities:
- Create and deliver training programs on the new processes and tools
- Contribute to the development, evaluation, and improvement of training programs, materials, and related services, as per business request and organization needs
- Coach and mentor employees
- Tracks participants attendance and compiles reports for senior management
Requirements:
- 3+ years of experience as a Trainer/Coach
- Previous experience in creating and delivering training programs on electronic services platform
- Bachelor's / Master's Degree in a relevant field
- Great interpersonal and communication skills
- Excellent problemsolving and analytical skills
- Excellent active listening skills
- Ability to lead a full training cycle
- Strong written and verbal skills and the ability to shift communication depending on the audience
Benefits
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