Service Delivery Expert
2 weeks ago
- Act as the primary point of contact between the Project Management Company and O&M contractors.
- Facilitate effective communication and collaboration to ensure seamless project launch and ongoing operations.
- System Expertise:
- Possess in-depth knowledge of all components and systems within a metro rail network, including but not limited to signaling, rolling stock, power supply, communications, and station operations.
- Provide technical guidance and support to the O&M contractors to ensure compliance with project requirements.
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Help AG Full timeThe Service Delivery Manager provides governance, direction & assurance to customers and Help AG with respect to transition, onboarding of customers and delivery of Managed Security Services (MSS) and the associated deliverables, ensuring delivery to the appropriate standard and quality. The role will require professional communication, reporting and...
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Delivery Station Customer Service Associate
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeDelivery Station Customer Service AssociateJob ID: | Afaq Q Tech General Trading - G11At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and...
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Customer Service Expert
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeJob SummaryKey accountabilities Support the matrixed organization in the effective delivery of complex contract deliverables across O&M practice, by holistically integrating customer service thought leadership Engage and maintain close working relationships within the client and its partner Consultancy in order to optimize O&M best practices Insure the...
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Delivery Station Customer Service Associate
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading - G11 Full timeHigh School or equivalent diploma Previous experience in Customer Service Ability to effectively prioritize work time to ensure efficiency Experience with Windows Operating Systems and Microsoft Outlook Familiarity with multiple web browsers, data base searching and instant messenger toolsAt Amazon, our mission is to be Earth's most customer-centric company....
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Energy Jobline Full timeBuild an IT Service Portfolio/Catalogue for Sindalah, with visibility of performance against agreed SLA & Cost parameters;Conduct regular reviews of service delivery processes identifying opportunities for improvement.Develop and implement service delivery plans, and proactively manage and monitor service delivery performanceIdentify and resolve service...
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Service Delivery Associate
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Cenomi Full timeWHO WE AREPowered by Cenomi Group, we are a new and independent venture, focused on building the leading lifestyle e-commerce platform in MENA. We're a tight-knit founding team with diverse experiences and backgrounds, but with a united passion for creating inspiring solutions for consumers and retailers.Join our mission to create a true omni-channel...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Netcracker Full timeIf digital transformation, next-generation technology, and growth opportunities excite you, then join our Netcracker Technology team Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations around the...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems EG Full timeContinuously enhance and improve the Service Management Model Maintaining high performance levels for servicerelated processes, and implementing improvement activities wherever necessary Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for postincident reviews Ensuring...
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IT Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emirates NBD Bank PJSC Full timeRiyadh, Saudi Arabia Posted 6 days ago Expires in 2 months We are looking for powerful players, game-changers and future leaders. At Emirates NBD, you will be part of an organization that puts its own people first, celebrates uniqueness and welcomes talent with open arms. Emirates NBD is expanding its services internationally across sectors including...
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Services Delivery Executive
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full timeService Delivery ExecutiveWhy will you enjoy this new opportunity?The world is changing fast Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere or buy from anywhere technology. The most advanced companies in the world turn to VMware to manage, grow, and transform their business. When you work here, you...
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IT Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emirates NBD Full timeWe are looking for powerful players, game-changers and future leaders. At Emirates NBD, you will be part of an organization that puts its own people first, celebrates uniqueness and welcomes talent with open arms. Emirates NBD is expanding its services internationally across sectors including retail banking and wealth management, corporate and institutional...
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Services Delivery Executive
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia VMware Full timeService Delivery Executive - Remote OpportunityWhy will you enjoy this new opportunity?:The world is changing fast Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere or buy from anywhere technology. The most advanced companies in the world turn to VMware to manage, grow, and transform their business....
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Gulf Business Solutions Full timeCompany DescriptionGulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...
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Customer Service Expert – Subject to Contract Award
2 months ago
Riyadh, Ar Riyāḑ, Saudi Arabia Serco Full timeJob SummaryThe key purpose of the Customer Service Expert is part of a team of O&M subject matter experts tasked with supporting the delivery of 'World-Class' O&M operational standards and procedures, and their implementation across KSA government entities.Key accountabilitiesPro-actively lead the development, global best practice benchmarking and...
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Riyadh, Ar Riyāḑ, Saudi Arabia Serco Full timeJob SummaryThe key purpose of the Customer Service Expert is part of a team of O&M subject matter experts tasked with supporting the delivery of 'World-Class' O&M operational standards and procedures, and their implementation across KSA government entities.Key accountabilitiesPro-actively lead the development, global best practice benchmarking and...
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Riyadh, Ar Riyāḑ, Saudi Arabia Serco Full timeJob SummaryThe key purpose of the Customer Service Expert is part of a team of O&M subject matter experts tasked with supporting the delivery of 'World-Class' O&M operational standards and procedures, and their implementation across KSA government entities.Key accountabilitiesPro-actively lead the development, global best practice benchmarking and...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Invenio Business Solutions Full timeinvenioLSI is the world's #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment sector.invenioLSI now has a...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Horizontal Digital Full timeAt Horizontal Digital, we hold ourselves to one key belief: You're only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Horizontal Digital Full timeManage Service delivery functions for clients which can include everything from transition activities, minor enhancements, and defect resolution to complete administration services of the client's platform servicesProvide L1 General SupportAct as a point of contact for Incident EscalationHandle Client EscalationsReviews Monthly Report, Root Cause Analysis,...
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Service Delivery Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Oracle Full timeService Delivery Manager - Energy & Water-230003KRApplicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsKey Objectives Develop an excellent working relationship with the client and become a "trusted advisor". Provide Service Delivery Governance to meet customer needs while using resources optimally and...