Customer Relationship Management Support

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Unox Spa Full time

Unox, market leader in the production of high-end ovens, certified as a Great Place to Work in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site.


Principal activity:

  • Developing UNOX customers by acquiring new contacts and proposing our products to them;
  • Qualifying business contacts and translating them into sales processes
  • Supporting and managing marketing campaigns;
  • Satisfying the requests of current customers through maintenance and followup activities;
  • Ensuring the success of UNOX and customer satisfaction;
  • Pronoting and organising demonstrations of our sales staff;
  • Manage customer master data and arrange updates;
  • Standardising CRM processes;
  • Collecting data and information of a commercial nature;
  • Handling complaints;
  • Managing contact with the administration area, production area, procurement area and logistics area.
  • Supporting the sales team with Unox's CRM system.

Requisite:

  • Excellent knowledge of the English language.

Why Unox?

  • Unox invests in the growth of its employees, offering training programs and personalized development paths to help you reach your full potential;
  • Opportunity to join a structured, international organisation, certified Great Place to Work;
  • Opportunity to be part of a dynamic, hightech, cuttingedge environment.
If you recognise yourself in the characteristics we are looking for and in our values - Passion, Teamwork, Result Orientation - you are the right person for us

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