Customer Support

1 week ago


Riyadh, Ar Riyāḑ, Saudi Arabia mobishastra ksa Full time

As a
Customer Support for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities.

Here's a general description of the responsibilities you might have in such a position:

Key Roles & Responsibilities:

  • Serve as a primary point of contact for existing customers, providing assistance and resolving their queries related to the bulk SMS services.
  • Troubleshoot technical issues and offer stepbystep guidance to customers on how to use the platform effectively.
  • Collaborate with the technical team to escalate and resolve complex technical problems that may arise.
  • Ensure timely and satisfactory resolution of customer issues, maintaining a high level of customer satisfaction.
  • Provide training to customers on using the bulk SMS platform and its various features.

Qualifications:

  • Proven track record in sales, business development, and client relationship management.
  • Excellent communication and presentation skills.
  • Strong negotiation and closing skills.
  • Ability to work independently and as part of a team.
  • Selfmotivated and targetdriven.
  • Experience in the IT industry or operations management is a plus.
  • Bachelor's degree in business, Marketing, or a related field.
  • Preferably with 1 to 3 years of experience.

Application Question(s):

  • Your nationality?

Education:

  • Bachelor's (preferred)

Language:

  • English (preferred)

  • Customer Support

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Mammotome Full time

    Danaher builds on a legacy of over 40 years of changing lives through science and technology. We continually look to the future to discover how we can use our expertise to create a positive impact for people worldwide. Our customer support team connects the bright scientific minds that make our solutions with the customers who use them. They provide the...

  • Customer Support

    1 week ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Shaguf Full time

    Company SummaryShaguf is an EdTech marketplace that empowers passionate instructors by building them the tools they need to grow, manage, and teach in way students love Shaguf also empowers students by helping them learn smarter, not harder.Job SummaryKey Responsibilities Providing product or service information to customers and guiding them through...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Bolt - Full time

    We are looking for a motivated and experienced Customer Support Lead to join our team in Riyadh. The ideal candidate will have an understanding of customer support best practices, possess excellent communication and organizational skills, and have a passion for providing excellent customer support. The customer support Lead will be responsible for supporting...


  • Riyadh, Ar Riyāḑ, Saudi Arabia BOLT Full time

    We are looking for a motivated and experienced Customer Support Lead to join our team in Riyadh. The ideal candidate will have an understanding of customer support best practices, possess excellent communication and organizational skills, and have a passion for providing excellent customer support. The customer support Lead will be responsible for supporting...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Trapeze Group Limited Full time

    Job Summary:This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide technical support for a software product, as well as to hardware supporting system, that is in use by a large government organization.Job Description:Role ObjectiveTo provide day-to-day...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Incognito Software Systems Inc Full time

    Customer Support Engineer page is loaded Customer Support Engineer Apply locations Saudi Arabia - Riyadh time type Full time posted on Posted 6 Days Ago job requisition id R52753 Job Summary:This role is a Customer Support Engineer role based in our Riyadh office. The role will be required to work with the Operations Manager and is required to provide...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ericsson Full time

    About this opportunity:We are now looking for a CTM Customer Support that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.The Support Engineer...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Lucidya Full time

    Purpose:chat, or in-person to provide support and information on Lucidya's products. Ensure that appropriate actions aretaken to resolve customers problems and concerns by processing Internal complaints, bugs, and issuesrelated to our products. To excel in this role, you should be excellent in verbal and written communication. You areexpected to have a...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Beckman Coulter Diagnostics Full time

    In this role, you will have the opportunity to Process purchase orders received from NUPCO, CPs and direct customers within the assigned territory. End to end order management from receipt of purchase order till arrival at customer site. Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Danaher Full time

    In this role, you will have the opportunity toProcess purchase orders received from NUPCO, CPs and direct customers within the assigned territory.End to end order management from receipt of purchase order till arrival at customer site.Managing the order cycle which include system booking, sourcing, liaising with planners, coordinating with warehouse,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Zid Full time

    Company DescriptionWho we are?Become a Zider member and join this amazing company that is on top of the e-commerce game Join a company that is not only growing but having fun while doing it. We are a human centric organization with huge growth plans and with a purpose to help more and more people with little or no digital experience to start their online...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Wala Plus Full time

    Main Purpose: Communicate with customers to answer their inquiries and solve their problems. Responsibilities: Respond to customer queries in a timely and accurate way via phone email or chat. Building good relationships with clients. Resolving complaints and following up on new decisions. Follow procedures and policies. Identify customer needs and help...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ericsson Full time

    Join our Team:About this opportunityCustomer Technical Manager (CTM) is responsible for Local Support operational and technical issues for dedicated customer on a day-to-day basis. This role is a mix of technical/operational and team leading responsibilities, which means that the CTM should have good technical competence to lead customer discussions on...


  • Riyadh, Ar Riyāḑ, Saudi Arabia NEO FIT EMS RIYADH Full time

    Job InformationJob Title: Agent - Call Center and Customer SupportDepartment Name: Marketing and Customer SupportJob SummaryComplete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation.Primary Duties & Responsibilities Take customer calls and provide accurate, satisfactory...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Fast Fit Full time

    Customer Support Specialist (Saudi Nationals Only Female). Fast Fit EMS Fitness the market leader and largest provider of EMS services in Saudi Arabia is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah Riyadh and Khobar we offer a dynamic work environment and numerous benefits for our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Unox Spa Full time

    Unox, market leader in the production of high-end ovens, certified as a Great Place to Work in Italy for the seventh year in a row, is looking for a Customer Relationship Management Support to join the Customer Experience Team at the Unox Arabia site.Principal activity: Developing UNOX customers by acquiring new contacts and proposing our products to them;...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Support Revolution Full time

    Select how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms....


  • Riyadh, Ar Riyāḑ, Saudi Arabia Talent Pal Full time

    Responsibilities- data. Analyzing customer data from databases and data stores to prepare reports Customer satisfaction and behavior and facilitating sharing between multiple data systems. Use of query analysis and reporting tools. Analyze and develop data quality processing plans. Ensure data quality through automated verification as well as manual...