Senior Relationship Manager

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arab Petroleum Investments Corporation Full time

1- PURPOSE

  • To play an active role in maintaining and growing APICORP's client portfolio for the three business streams of the Corporation. The Senior Relationship Manager will be assisted by a Junior Relationship Manager. Both shall work closely with the Account Managers in each business streams.
    2
  • KEY ACCOUNTABILITIES & FUNCTIONS
  • Understand customer needs and coordinate efforts of the three business streams to address them.
  • Contribute in a proactive, efficient, and effective manner to the marketing efforts of the three business streams.
  • Contribute to the development and customization of CRM software.
  • Contribute to the development of and monitor financial performance metrics for each customer relation at the business stream and Corporation's levels.
  • Identify key staff in client companies to cultivate profitable relationships.
  • Resolve customer complaints quickly and effectively.
  • Identify business leads and opportunities to the three business lines (cross selling from Corporate Banking to Investments and Treasury).
  • Identify, conduct initial screening, and secure new customers that would fit within the Corporation's strategy, marketing plans and risk appetite.
  • Track and understand competitors' offering.

3- REQUIREMENTS & SKILLS

  • Proven experience as a Client Relationship Manager in a prominent financial institution active in the energy space in the region.
  • Established contacts with energy players active in the MENA region.
  • Good familiarity with the entire MENA region and with the entire energy value chain would be valued.
  • Satisfactory understanding of project and assetbased finance, equity investments and standard treasury products.
  • Satisfactory financial analysis skills.
  • Knowledge of customer relationship management (CRM) software.
  • Problemsolving attitude.
  • Excellent communication skills.
  • Aptitude for fostering positive relationships.
  • Teamwork and leadership skills.
  • Customeroriented mindset.

- Qualifications & Experience

Qualifications:

  • A master in economics, in Business Administration, in Law or in Engineering from a wellgraded university.
  • Solid command of Arabic and English.
  • Computer literate.

Experience:

  • A professional with satisfactory experience in relationship management role gained within a leading wholesale bank active in the region.
  • Minimum 10 years of experience.

Skills:

KEY PERFORMANCE OBJECTIVES

  • Identification, screening, and onboarding of new customers.
  • New Business sourced for each of the three business streams.


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