Relationship Management
2 weeks ago
As a
Relationship Management for a bulk SMS company, your role would involve a combination of customer engagement, technical support, and sales support activities.
Key Roles & Responsibilities:
- Build and maintain strong relationships with existing customers, understanding their evolving needs and business objectives.
- Proactively engage with customers to identify opportunities for upselling or crossselling additional services or features.
- Gather customer feedback and relay it to the product development team for continuous improvement of the platform.
- Act as a customer advocate within the organization, ensuring that customer concerns are addressed effectively.
Qualifications:
- Proven track record in sales, business development, and client relationship management.
- Excellent communication and presentation skills.
- Strong negotiation and closing skills.
- Ability to work independently and as part of a team.
- Selfmotivated and targetdriven.
- Experience in the IT industry or operations management is a plus.
- Bachelor's degree in business, Marketing, or a related field.
- Preferably with 1 to 3 years of experience.
Application Question(s):
- Your nationality?
Education:
- Bachelor's (preferred)
Language:
- English (preferred)
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