Admin Assistant
2 weeks ago
- Your career is a journey, and how you travel makes a difference._
- It's time to make a move. Join our flow._
Certified as a Top Employer in Saudi Arabia, KONE is dedicated to a better world of work and exhibits this through excellent people practices.
We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency from the team putting our people first and creating a workplace that nurtures collaboration, diversity, growth, and wellbeing.
- What will you do?_
- Send customer letters and support mass updates in maintenance contracts
- Process maintenance contract cancellation requests, inform Billing Administrator when invoice cancellation or credit note creation is required
- Support in preparation of new maintenance contracts from new installation team or from competition
- Carry out data checks and quality audits for new contracts from KONE Shared Service Center
- Take ownership for customer queries forwarded from first level and follow up with salesperson and other stakeholders to get a response
- Support in preparation and archiving of customer documents
- Manage safety and site access documents of site personnel as requested by site managers
- Assist in repair and maintenance visit planning and communication to customer
- Support technicians and supervisors in material related requests (purchase orders creation, check availability and follow up on delivery)
- Support sales in proposal creation (public tenders)
- Provide reports for Key Accounts
- Other backoffice activities as assigned
- Are you the one?_
- Bachelor's degree is required years of relevant administrative experience
- Excellent Arabic and English language skills, both spoken and written
- SAP Experience is a big plus
- CRM experience is preferred
- Willing to travel inside Saudi if needed by the business
- Due to current labor regulations, this role is only open for Saudi nationals
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life._
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