Customers Success Manager

We are looking for a motivated, entrepreneurial and analytical Customer Success Manager to manage key merchants in a growing business.This is a multifaceted role, requiring the ability to manage senior level relationships with external merchants, communicate with internal leadership, develop scalable processes and dive deep into problem solving.You will be...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income.We are seeking a Senior Customer Success Manager...

Salla is the leading e-commerce enabler platform in Saudi Arabia. Behind this success is a hugely diverse team of hard workers and believers in Salla's mission to be the #1 Best and easiest e-commerce enabler platform in the MENA region. We believe we enable our merchants to live better by raising their income.We are seeking a Senior Customer Success Manager...

We are looking for a Tech savvy Sr. Customer Success Manager who can provide ongoing support to our clients and network with them. You should be able to contribute to building relationships with existing clients and help them solving their problems and ensure their satisfaction while they are an active account with us.Responsibilities: Establish clear client...

Company Description:Grand Community is the biggest bulk influencers marketing service in the region, operating in 5 countries with 5 offices and over 500 employees. Founded in 2019, the company offers 24/7 campaign management and the best marketing tool in the form of word-of-mouth through more than 5000 community blogger members. The community consists of...

Leading a team of Scaled Customer Success Managers, you will translate the overall engagement strategy to actionable processes and track the overall customer experience of the scaled mid-market clients. You will own delivering against our gross and net retention targets within the Scaled accounts segment. You will be responsible for identifying and...

Preparing customer visits by collecting data from all the concerned departments and sharing it with supervisor/manager before the visit. Visiting customers to collect information about their performance to identify customer's status. Handling and resolving customer complaints, obtaining and evaluating all relevant data to handle complaints and inquiries to...

Onboarding customers which include setting up accounts and on-site training. Help drive fast time to the first implementation and overcome any blockers that may arise Provide holistic program support to new customers in the onboarding phase Clearly communicate account setup requirements and expectations with customers and key stakeholders Assist and Coach...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._Job Summary:We are looking for a professional Regional Customs Manager, who will lead the...

The manager of the CUSTOMER SUPPORT organization is managing a team of Customer Support Managers (CSM) supporting customers during the contract duration and more particularly during on-site delivery of the product (airframe, component, engines, APU ). Each customer is supported by a dedicated CSM. (One CSM can follow multiple customers).A team of Customer...

Saudi Arabia, Middle East, Turkey, and AfricaAcino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region and Latin America, and operate in some of the most dynamic countries of the world. We value courage, commitment, trust and empathy...

Contract typeRegular / PermanentWHO WE AREwe have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate.United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in the form of...

Define a user-centric design model to increase userexperience and engagement. Harness customer data and feedback to deeply understandcustomer preferences, behaviors and pain points. Develop comprehensive customer behavior profiles andsegmentation strategies to tailor experiences for differentcustomer segments. Implement transformation practices into Bionic...

WHAT IS THE ROLE? Information on delivery conditions and prices Stock status information Professional sales via telephone Active sales promotion: cooperation with our other sales channels Realization of orders (incl. picking up of machines for service, supply and depreciation of goods for consumption from Van Stock) Check of uncovered orders Issuing copies/...

Johnson & Johnson Medical Devices is recruiting for a Customer Service Associate to be in Saudi Arabia Jeddah. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....

Major Activities Data Analysis: using the UCD leads database to support the decision-making for supply and demand of vehicles, traffic management, marketing campaign, NPS improvement, customer feedback. CRM: convince customers and establish a relationship. Likewise, gather the correct customer information during a conversation when making an appointment....

Collect and clean data from various sources Analyze data using statistical methods and data visualization tools Interpret results and provide actionable insights to stakeholders Data analysis reports and dashboards Insights that drive strategic decisionmaking Enhanced datadriven decisionmaking across the organization Design and create custom reports and...

The Customs & Freight Manager supports the organization in ensuring that most timely routes and most cost-effective suppliers are selected for Freight, that accurate Customs Duty is declared for all products, that products are cleared from Customs in a timely manner without demurrages or detentions, and that the Customs & Freight Team is managed in an...

Johnson & Johnson Medical Devices is recruiting for a Customer Service Associate to be in Saudi Arabia Jeddah.Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....

Role Purpose:This position will be responsible for tracking and monitoring the TPA Customer Experience Metrics and coordinate with the different teams the right course of action to enhance the performance of each stream.Key Accountabilities:1- Voice of the Customer; Coach frontline team to drive NPS implementation. Represent the Customer Experience results...