Housekeeping, Janitorial Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia LINRCO Full time

Key Accountabilities & Activities
 Assists in leading the Communities housekeeping and janitorial operations.

 Oversees the implementation of day-to-day services.

 Ensures the Housekeeping and Janitorial operation meets the target customer needs, employee satisfaction, focuses on growing customer satisfaction.

 Responsible to oversee the delivery of the service level agreements and key performance indicators in the contract between NEOM and its partners in Housekeeping and Janitorial.

 To monitor and ensure best practice is achieved in line with pre agreed SOPs.

 To ensure all service provider staff are suitably trained and equipped in order that they operate in accordance with our QHSE policies and procedures.

 Proactively manage and take ownership of day-to-day issues that arise in the operations.  Seek and create solutions to problems in operation with service provider.

 Liaise with client and employees, to ensure that the provision of support services meets and exceeds service level agreements.

 Immediately notify and report the quality control team of any safety issues or concerns.

 Monitor stock levels of service provider in chemical, consumables, linen.

 Ensure all equipment is available, maintained and serviced regularly and as needed.

 Encourage employees to support the operational business objectives by sharing knowledge and to develop a creative approach to their work and to 'think outside the box'.

BACKGROUND, SKILLS & QUALIFICATIONS (Knowledge, Skills and Experience)

  • Excellent time management skills and able work to strict deadlines.
  • Adapt when under pressure.
Excellent interpersonal and communication skills. Strong and professional presentation, written and verbal skills in English.

  • Experienced user of software packages including MS Excel, MS Word, and MS Office.
  • Professional and smart appearance always.

Qualifications

  • Diploma in hospitality or relevant fieldMinimums have 5 to 7 years' experience in housekeeping, Janitorial management position within the hospitality / FM industry.


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