Digital Operation

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia TAM Development Co. Full time
An Assistant/Associate is responsible for the operational aspect of delivering digital tools services. Using Tam's packaged solutions, the digital operations team satisfies the client/project objectives.

The day to day includes operating digital tools, collecting client's requirements, communicating with internal teams, managing different teams of freelance workers.

Additionally, the Assistant/Associate will participate in strategic product management activities to enhance product functionality.

Requirements:

  • Previous experience (preferred): (13 years)
  • Bachelor's degree is a must, preferred specializations include Operations Management, Information Systems, Management Information Systems, Industrial Engineering.
  • Account management and client servicing
  • Team building and management
  • Process improvements and optimization
  • Professional communication and interpersonal skills
  • Planning and organizing
  • Conflict resolution
  • Problem solving
  • Data analysis
  • Innovation and creativity
  • Customerorientation
  • Resilience and stress tolerance
  • Strategic Thinking
  • Selfdrive
  • Operational excellence
  • Dedication, commitment and high sense of ownership
  • Proficiency in Arabic and English (both spoken and written)
  • Knowledge of web development is a plus

Duties and Responsibilities

  • Collecting client's requirement and translating them to actionable plan
  • Communicating with client and internal stakeholders
  • Setting Servicelevelagreements as needed
  • Issuing invoices for clients and following through payments
  • Participating in setting the product\service strategy
  • Managing freelancers tasks and communicating work assignments and providing the needed briefing\tools\materials for freelancers to perform their job
  • Drafting and enforcing policies and procedures


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