Learning and Development Supervisor

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia AccorHotel Full time

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Responsibilities:

  • Networking and building relationships with managers, trainers and colleagues within the Hotel to better understand and respond to different needs.
  • Ensure clear, timely and influential L&D communication is carried out across the hotel.
  • Representing Movenpick T&C department on various occasions at internal H&S, HACCP, Green Globe, Sirius, Talent Management, and other meetings.
  • Work and build relationships with external suppliers to maximize collaboration and effectiveness of learning provided
  • Manages and coordinates Management Trainees and Interns when applicable.
  • Ensures team standards are consistent in the "Train and Develop Colleagues" Process and " Assess Colleague Competence and Performance" Process
  • Manage internal and external learning and development communication
  • Responsible for learning attendance
  • Design and develop training materials and courses that are consistent with other Accorhotels training programs
  • Deliver Trainer development programs to develop, assess and certify new departmental trainers
  • Provide learning opportunities for L&D team members to grow their abilities and unleash their talent and potential.
  • Facilitate and coach departmental trainers and cross trainees.
  • Conduct departmental training reviews where required.
  • Ensures that all Accor Hotels training tools applicable in KSA are implemented.
  • Monitors the timely tracking and submission of all Performance Reviews and records all training needs of the colleagues and ensure quality feedback sessions and its timely delivery.
  • Handles the Business Excellence requirements of the hotel
  • Any other duties as may reasonably be requested by the management.

Additional Information

  • Bachelor or similar degree from an accredited college or university with major course work in hotel business, public or personnel administration, psychology or any other related field.
  • At least 2 years of working experience in a similar role in a fivestar hotel environment.
  • High task achievement & delivery of training
  • Excellent facilitation and presentation skills
  • Communication and Listening Skills
  • Ability to design Training Programs
  • Preferably English and Arabic Language is prefreed
  • Aptitude for statistical analysis including the use of statistical software.
  • Knowledge of computers and relevant software programs like word, excel, power point, access database, etc.

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