Learning & Development Specialist

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

Do you have a passion for travel and tourism? Then come join us at the Saudi Tourism Authority (STA) as we help bring Saudi Arabia's Vision 2030 to life

In this role, you will design, develop, implement, and evaluate training and development programs to improve individual, team, and organizational performance

You will be responsible for

· Conduct training needs analysis using surveys, consultations with managers, industry trends and assessment results acquired from Talent Management team

· Design functional and behavioral training programs; create training manuals, online learning modules, and course materials

· Facilitate and deliver training programs using various instructional design techniques

· Track effectiveness of the training programs and create report stating ROI of programs to present the same to top leadership team

· Maintain internal Learning Management Systems

· Prepare training budget, monitor maintenance of record and reports of expenses

· Coordinate enrollment for training programs and track completion of mandatory onboarding training programs

· Develop a knowledge development plan to enable knowledge sharing and collaboration within teams

· Support employees in creation of Personal Development Plan and guide managers to enable Personal Development process for their team members

· Collaborate with external facilitators and consulting organizations for delivering training and workshops within the allocate budget

· Organize tasks and implement policies, processes, procedures, forms and tools

· Identify opportunities for continuous improvement of processes and practices taking into account leading practices

· Escalate problems to ensure case/issue is closed efficiently and in a timely manner

· Support peers across the organization when needed to perform their duties

· Perform any other activities as and when required

You will need

· 0-2 years of experience in Learning & Development within Tourism/ Hospitality industry (Specialist)

· A bachelor's degree in Industrial / Organization Psychology or Business Administration with Human Resources specialization or equivalent is preferred

We are a Saudi government entity that aims to hire & build top talent in the Tourism industry. We look forward to receiving your application

تأسست الهيئة السعودية للسياحة كإحدى الركائز الأساسية لتحقيق رؤية 2030 حسب توجيه خادم الحرمين الشريفين وولي العهد. انضم إلينا للمشاركة في تحقيق الرؤية وخلق أكثر من مليون فرصة عمل في مجال السياحة والترحيب بأكثر من 100 مليون زائر للمملكة العربية السعودية

في هذا الدور، ستقوم بتصميم وتطوير وتنفيذ وتقييم برامج التدريب والتطوير لتحسين الأداء الفردي والجماعي والتنظيمي.

:مسؤوليات الوظيفة

· ستكون مسؤولاً عن إجراء تحليل احتياجات التدريب باستخدام الاستبيانات والاستشارات مع المدراء واتباع اتجاهات الصناعة ونتائج التقييم المكتسبة من فريق إدارة المواهب.

· تصميم برامج تدريبية وظيفية وسلوكية؛ إنشاء أدلة تدريبية ووحدات تعلم عبر الإنترنت ومواد الدورات.

· تسهيل وتقديم برامج التدريب باستخدام تقنيات التصميم التعليمي المختلفة.

· تتبع فعالية برامج التدريب وإعداد تقرير يشير إلى عائد استثمار البرامج لتقديمه لفريق القيادة العليا.

· الحفاظ على أنظمة إدارة التعلم الداخلية.

· إعداد ميزانية التدريب ومراقبة الحفاظ على سجل وتقارير المصروفات.

· تنسيق التسجيل في برامج التدريب وتتبع إكمال برامج التدريب الإلزامية للتدريب على الاندماج في العمل.

· وضع خطة تطوير المعرفة لتمكين تبادل المعرفة والتعاون بين الفرق.

· دعم الموظفين في إعداد خطة التطوير الشخصي وتوجيه المديرين لتمكين عملية التطوير الشخصي لأعضاء فرقهم.

· التعاون مع المدربين الخارجيين ومنظمات الاستشارات لتقديم برامج التدريب وورش العمل ضمن الميزانية المحددة.

· تنظيم المهام وتنفيذ السياسات والعمليات والإجراءات والنماذج والأدوات.

· تحديد فرص التحسين المستمر للعمليات والممارسات مع مراعاة الممارسات الرائدة.

· تصعيد المشاكل لضمان إغلاق الحالة / المشكلة بكفاءة وفي الوقت المناسب.

· دعم الزملاء في جميع أنحاء المنظمة عند الحاجة لأداء واجباتهم.

· أداء أي أنشطة أخرى حسب الحاجة.

الشهادات/الخبرات المطلوبة

· ما بين 0-2 سنوات من الخبرة في مجال التدريب والتطوير خصوصاً في القطاع السياحي.

·درجة البكالوريوس في علم النفس الصناعي / التنظيم أو إدارة الأعمال مع تخصص في الموارد البشرية أو ما يعادلها.

تهدف الهيئة إلى توظيف وتدريب أفضل الكوادر الوطنية والعالمية في مجال السياحة وتطويرها. سارع بالتقديم في أقرب فرصة لتنضم إلينا


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