Service Desk Agent

Main Tasks for Front Desk Agent:Greeting Guests: Welcome guests with a warm and friendly demeanor upon their arrival.- Check-In/Check-Out: Efficiently handle the check-in and check-out process, ensuring all guest information is accurately recorded.- Reservations Management: Manage room reservations, including processing new bookings, modifications, and...

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as: Offer...

supporting and leading the implementation of the long-term vision of the Service Desk Section and for leading all activities and staff within this Section. Leading the Section that serves as the "one-face" of HITA to the broader organization. This job develops and delivers proactive and innovative services designed to achieve high customer satisfaction both...

About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions:(Riyadh, Saudi Arabia) Looking for Concierge Agent for a 5 star luxury hotel.The Concierge Agent is responsible for the supervision of the front hall and the daily operation to ensure a consistently high standard of...

We are currently hiring for Service Desk Analyst role in Riyadh, KSA.We are looking for Arabic Speakers for this opportunity. Job summary:The Service Desk Analyst is responsible for providing first-line technical assistance to customers, relating to both company-supported and military specification computer applications and platforms. Response to queries...

The primary objective set by The Red Sea Air Services Company to all Passenger Services Agents is to ensure that all aspects of the passenger experience, including baggage, check-in, ticketing, and boarding are conducted by company SOPs and policies.The Passenger Service Agent shall provide a high level of service with a focus on customer satisfaction and...

The role holder will have knowledge of the principles and practices related to the IT Service Desk discipline. They will be tasked with determining the course of action based on established principles and modifying existing processes and methods. In some instances, they may even guide these principles and demonstrate an understanding of how these principles...

Setting up and testing new hardware to ensure it works correctly Installing and configuring software on computers Addressing user requests and issues Logging all service desk communications and document issue resolution using an ITSM system

As a Guest Service Agent, you will serve the needs of the business, our guests and our colleagues by ensuring that all guests are enjoying a positive and memorable Red Sea Global Hospitality experience. The Guest Service Ambassador is a key representative of our hotel and the Red Sea Global Hospitality brand. He or she creates one of the most powerful first...

CLIENT:Luxury Hospitality ClientJOB TITLE:Female Concierge AgentConcierge AgentResponsibilities: Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations. Conducts pre arrival process to contact all future guests to arrange services including but not limited to Wine Tastings, Dining Reservations, shipping...

As a Service Desk Analyst you will play a crucial role in delivering exceptional IT support services to clients in Saudi Arabia.Your primary responsibilities will include:1.L1 Service Desk Support: Address and resolve user issues in a timely and customerfriendly manner. Document all service desk interactions and resolutions accurately.2.IT Infrastructure...

Join and manage our Service Desk where your leadership skills and technical expertise will be vital in creating a world-class cloud support center, ensuring high levels of customer satisfaction. Riyadh Cloud Full-Time Intermediate What we're looking forWe're searching for a dynamic and experienced professional with a firm understanding of cloud...

We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your...

Working at Egg isn't just a job. It's about making compelling and inspiring experiences for our clients and their audiences.We work hard to create the magic. But we know how to have fun too. And it beats being just another cog in a faceless machine.Bring your authentic selfAt Egg we care about each other as much as we care about our customers and our...

Job Purpose: Working under the direction of senior Airport Services colleagues, to represent Emirates and enhance customer service to both arriving and departing customers. Ensure all operational criteria are completed within specified time frames as per the criteria set forth by the Company's commercial, safety and security policies, standards and...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service.What will I be doing?Answers...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service.What will I be doing?Answers...

Company DescriptionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your...

Additional Information (Saudi only)Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Riyadh, 2941 Makkah Al Mukarramah Road, Riyadh, Saudi Arabia, Saudi Arabia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Answer, record, log, and process all guest calls, requests, questions, or...

Marketing Agent Job DutiesA marketing agent typically has a wide range of responsibilities, which can include:Building a rapport with clients by listening to their needs and identifying their wants and desiresConducting market research to identify potential new markets for products or servicesAssisting in creating brochures, flyers, advertisements, and other...