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IT Specialist
2 weeks ago
KEY RESPONSIBILITIES
- Document, track, and monitor requests/ problems to ensure resolutions in a timely manner.
- Implement and support network defence, identifications/ authentication/ access control, data protection mechanism, and data transfer mechanisms.
- Develop threat models and security risk assessments and recommend mitigations and countermeasures to added risks, vulnerabilities, and threats.
- Ensure systems deliverables are functionally appropriate, technically sound, and wellintegrated.
- Provide immediate notification of a major outage or problem so that all parties are aware of the problem and may immediately assist with the resolution.
- Resolving network issues with LAN connectivity, cable termination.
- Troubleshoot Hardware problems, Computer Upgrades, Networking setup/ Diagnoses, Software Problems, and PC specific issues.
- Install, configure and troubleshoot local printers, Network printers, Switches and wireless devices.
Experience/Skills:
- Must possess Microsoft/ Hardware/ Network training certifications.
- Experience in Desktop/ Systems/ Network and Microsoft office support.
- Working experience in Wireless technologies and troubleshooting skills is desirable.
- Good understanding of TCP/ IP protocol, DNS and IP addressing.
- Familiarity with computer accounts, user accounts, mail archiving.
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