Facilities Infrastructure Specialist

2 weeks ago

Johannesburg, Gauteng, Saudi Arabia Datacentrix Full time

Job Description

Key outputs:

  • Monitor the work and overall performance of regional protection services technology systems for all mining operations.
  • Evaluate and ensure processing performance relating to system and machine utilisation, reliability and capacity
  • Forecast financial, physical, and IM service specialists concerning protection services Infrastructure linking to CCTV/ alarm systems and Video Management Systems VMS.
  • Manage all risks relating to the protection services environment.
  • Manage costs associated with the protection services transparently and effectively, including investment choices and budgeting to ensure equipment is "healthy."
  • Own a monthly, global service delivery review with the protection services vendors, with input from the regions
  • Act as the subject matter escalation point for regional incidents or complex site incidents related to protection services infrastructure.
  • Manage the performance of the vendors, and ensure they are meeting or exceeding their contractual commitments for services and projects, including those delivered directly to the BU's
  • Understand technological trends and use this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge
  • Oversee and coordinate frameworks, designs, blueprints and restoration plans that isolate problems and implement pre-planned alternative routes or systems to restore service in the protection services environment.
  • Develop business and technology standards and best practices for the protection services environment in all mining operations and disciplines.
  • Requirements Analysis involves gathering and analyzing users' and stakeholders' requirements to understand their needs and expectations for protection management systems.
  • System Design: Designing the architecture and components of protection services management systems, including video management systems, surveillance infrastructure and access control.
  • Integration Planning: Planning and implementing integration between different protection services management systems and other enterprise systems to facilitate seamless data exchange and interoperability.
  • Performance Monitoring and Optimization: Monitoring the performance of protection services management systems and optimizing their configuration, resources, and processes to improve efficiency, scalability, and reliability.

Qualifications:
An undergraduate qualification bachelor's degree or equivalent in the relevant IM Discipline and Technical

Certifications:

  • Bachelor's degree or equivalent in the relevant IM Discipline and Technical

Technical knowledge:

  • Translating ideas into practical initiatives to be implemented and a demonstration of successful execution and delivery of initiatives within the Project Management area

Industry Knowledge requirements:

  • IT and OT discipline and governance
  • Change management and stakeholder engagement
  • Proficiency in required languages. LATAM roles will require proficiency in Portuguese or Spanish.
  • HQ, Regional and Frontline IM services, toolsets and standards
  • Team leadership to ensure effective resource utilisation across the portfolio
  • Regional and local conditions

Technical skills:

Ability to apply the following skills at a defined level of proficiency required for the role:
Skills: Technical & Commercial – role dependent

Ability to:

  • Deliver a portfolio of OT services to a defined client base
  • Hold vendors to account on SLA indicators
  • Liaise with solutions design and architecture to make sure that roadmaps are followed and services are introduced with excellence
  • Analyse and identify risk root causes and quantify potential business impact
  • Engage with key stakeholders and understand their process requirements
  • Implement best-fit solutions to meet stakeholder requirements and contribute to OT process enhancements
  • Perform continuous monitoring reviews and measure defined quality and quantity indicators
  • Interpret policy and explain why work needs to be completed in a particular manner
  • Explain how a particular process task needs to be fulfilled
  • Assign and re-assign work to ensure that outputs and the elimination of waste
  • Participate in business initiatives/projects and the different processes involved

Social process skills:

Social process skills are the ability to read social situations, understand the underlying social processes and use that understanding to influence behaviour in a way that contributes to our Purpose and is aligned to our values.

Ability to:

  • Effectively influence and manage relationships with key internal and external stakeholders to achieve required outcomes
  • Facilitate agreement and co-operation using a diplomatic and open approach
  • Effectively work with diverse teams and sensitive to local social, political and cultural realities
  • Comfortably interact across all mediums of interaction, i.e. face to face vs virtual interactions with team and stakeholders
  • Use networks in all stages of decision making to ensure decisions are not made in isolation, though not to the extent that would be seen as abdicating responsibility

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