L&D Retail Trainer

3 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time

How will you make an impact?

As a true ambassador of Cartier, you will be a key member of the L&D Team responsible for the development of Cartier's boutique teams, responsible for engaging and training retail associates and management to consistently meet expectations of the client and Cartier's international standards. You will bring them expertise in selling philosophy, leadership skills, facilitate face-to-face training in the boutique, virtual trainings where required and support delivery of the retail excellence programme. In addition, you will ensure all new employees are on-boarded with the regional L&D team and provide on-going coaching and support to the boutique managemet. You will be a key collaborator with stakeholders across the business including HR & work very closely with the regional team in Dubai.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English and Arabic with excellent communication skills to collaborate with both colleagues and clients. You have a minimum of 3 years experience in an L&D position, preferably in a retail environment which includes facilitation of learning workshops in-person and online as well as a strong experience in observation and coaching with an emphasis on product, client development and customer excellence. CIPD or Train-The-Trainer certification is a preference. This role requires approximately 80% of your time in boutique, and willingess to travel to all cities in Saudi Arabia with market visits to the UAE when required. Due to Nationalization, this role is only open to Saudi nationals.

How do we keep you smiling?

To reward your strong contribution to our team, you can expect a hybrid work environment offering flexible work from our office in Riyadh and home. In addition you will also be provided with; annual bonus, medical insurance and discount on Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your journey with us:

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with our L&D Director, L&D Retail Manager and HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER


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