System Support Engineer

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rmg Sa Full time

Senior Technical Recruiter (Technical Talent Acquisition Specialist/Tech Recruiter/Headhunter/Researcher/IT Recruiter/Software)

RMG Group is a leading IT systems integrator in Saudi Arabia. Through strategic partnerships with global technology companies, robust service infrastructure, and its commitment to the region, RMG Group is positioned to lead the IT services industry in the Middle East.

RMG Group offers services including IT consulting, technology solutions, professional training, graphic design, and digital marketing solutions. The company has achieved numerous successes in delivering innovative solutions to clients in the GCC, Middle East, and South Africa. At RMG Group, our mission is to enable the best business outcomes through ideas, people, and technology.

We need to hire a System Support Engineer (System Development)

Qualifications and Experience:
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience: At least 3-5 years of experience in technical support and system development.
  • Skills: Proficiency in programming languages such as Python, Java, C#, or PHP.
  • Strong knowledge of system development methodologies and tools.
  • Experience with database management and SQL.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work collaboratively in a team environment.
  • Strong communication skills to effectively convey technical information.
  • Familiarity with various operating systems (Windows, Linux, macOS).
  • Relevant certifications in IT support or system development are an added advantage.
Key Responsibilities:
  • Provide technical support to users, addressing and resolving system-related issues and inquiries.
  • Collaborate with the development team to design, develop, and implement system enhancements and new functionalities.
  • Perform regular system maintenance and updates to ensure optimal performance and security.
  • Monitor system performance and identify areas for improvement.
  • Troubleshoot and resolve technical issues related to system development and integration.
  • Assist in the development and testing of system updates, patches, and new features.
  • Document technical support processes, system configurations, and troubleshooting steps.
  • Provide training and support to end-users on system functionalities and best practices.
  • Stay updated with the latest advancements in system development and support technologies.
  • Participate in cross-functional meetings to discuss project requirements, progress, and technical solutions.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

IT Services and IT Consulting

Al Dar Al Baida District, Riyadh, Saudi Arabia

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