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System Support Engineer
7 days ago
Rapiscan seeks an experienced System Support Engineer to join our team. As a key member of our field service organization, you will be responsible for ensuring the smooth operation of our systems, providing exceptional customer service, and driving business results.
Key Responsibilities:
- Install, configure, and maintain Rapiscan systems, ensuring they meet customer specifications and expectations.
- Develop and deliver training programs for customers, peers, and other stakeholders, promoting best practices and technical expertise.
- Collaborate with internal teams to design, develop, and implement innovative solutions, leveraging cutting-edge technologies and methodologies.
- Stay current with industry trends, emerging technologies, and regulatory requirements, applying this knowledge to drive business growth and improvement.
Requirements:
- A minimum of 5 years of experience in a similar role, with a strong background in electronic, digital, and mechanical systems.
- Demonstrated expertise in X-Ray equipment, with experience working with complex systems and performing advanced diagnostics.
- Excellent communication, presentation, and interpersonal skills, with the ability to work effectively in a diverse, dynamic environment.