Field Rep Development Program

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Caterpillar Full time

Bachelor of Technology/Engineering, Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description:

Program Summary:

The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Cat Dealers to drive strategy alignment and customer loyalty.

1 3-year Developmental Program

Customized development plan to understand and learn Caterpillar machines, organizations, and values. The program is structured as follows:

Training (3 months)

  • You will start your journey with a 3-month training program (called the MTC My Training Class) where you will learn about Caterpillar products, our Services, and the company strategies per industry, participate in influencing skills curriculum, build and expand your network and be exposed to dealers in our Europe, Africa, Middle East (EAME) region and Central Asia.

Rotations (1-3 years)

  • Work in various roles throughout Caterpillar, learning about different company initiatives and products to help you advance in your future field position.

Exit of the program - Role Progression

  • Once you exit the program, with all the accumulated experience and knowledge, you will need to partner with Cat Dealers to drive strategy alignment and customer satisfaction. Job placements support the employee to eventually become a Field Rep.

Field Rep Roles Available at the end of the program:

Aftermarket Sales Representative (Construction Industries Services Division): Advance aftermarket parts and service sales in the field. Drive revenue and growth for the aftermarket solutions business in line with industry strategy in the assigned territory. Collaborate closely with the dealer and counsel to optimize dealer sales force and sales process effectiveness, in addition to leveraging opportunity management systems to Caterpillar's benefit, while recognizing and respecting the independence of the dealer.

Additional Info:

This program is open to recent college graduates and professionals with industry experience and is designed to build the employees' skill sets within a specific industry; following completion of the program, you will move to either a field-based position supporting Cat Dealers and customers or to another long-term position that will then lead to a field-based role.

What You Will Do:

  • Build foundational knowledge of Caterpillar, its products, services and customers.
  • Grow personally and professionally through soft skills development and hands-on technical training.
  • Collaborate with experts in product development, dealer management, marketing, and sales.
  • Work in various rotational assignments throughout Caterpillar, learning strategy and products.
  • Eventually manage assigned territory and serve as a connection between Cat dealers and Caterpillar.

What You Have:

Required Qualifications:

  • Requires a marketing or engineering degree (or similar) or the equivalent experience.
  • Must be willing to travel 25%-70% depending on the role.
  • Be willing to live in a different country for up to 3 months for a specific rotation.
  • Must have a valid passport through May 2026.

Desired Skills:

  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
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