Loyalty Data Analytics and Reporting Specialist
2 days ago
Working for this leading telecommunications operator in Riyadh, Saudi Arabia, your primary responsibilities will be to:
- Analyze consumer and usage data to gain insights into consumer behaviour and to provide recommendations on how to successfully manage the company's loyalty programs.
- Prepare reports for various stakeholders such as program managers and business unit managers to evaluate the impact of the loyalty programs.
- Support the development, data extraction and reporting for promotional campaigns and offers.
- Conduct data mining such as customer tiering and campaign targeting.
- Monitor partner performance indicators and feedback reports.
- Support the preparation of the loyalty program budget.
- Oversee data quality and make recommendations on how to improve data collection and management.
Minimum Requirements:
- Must have a minimum of 5 years experience in data-analysis and CRM.
- Experience in the telecommunications and loyalty sector is a great advantage.
- Must have experience in data mining tools.
- Must hold a Bachelor's degree in Engineering, Mathematics, Statistics or Computer Science.
- Must have impeccable analytical skills.
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