Loyalty Program Manager
5 days ago
We are seeking an experienced CRM and loyalty expert to join our team at Independent Food Company. As a CRM & Loyalty Manager, you will be responsible for spearheading customer engagement initiatives, enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants. You will design and execute data-driven CRM and loyalty strategies, leveraging insights to create meaningful customer experiences.
Responsibilities include:
- Closed-Loop Feedback and Continuous Improvement
- Analyze customer feedback to identify areas for improvement and implement changes to enhance the overall customer experience.
- Maintain and optimize the CRM database to ensure clean, actionable data.
- Loyalty Program Development and Execution
- Develop and oversee innovative loyalty programs to increase customer retention and brand advocacy.
- Continuously analyze loyalty program performance and make recommendations for improvements.
- Customer Insights and Analytics
- Leverage customer data to identify trends, preferences, and areas for improvement.
- Monitor key metrics such as repeat visit rates, customer lifetime value (CLV), and redemption rates.
- Collaboration Across Teams
- Work closely with marketing, operations, and IT teams to align customer engagement initiatives with broader business objectives.
- Coordinate with restaurant managers to ensure consistent implementation of customer engagement strategies.
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Loyalty Program Manager
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Loyalty Program Developer
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Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeKey ResponsibilitiesCross-Functional Leadership: Collaborate with marketing, operations, and IT teams to ensure seamless integration of CRM and loyalty initiatives with broader business objectives.Loyalty Program Development: Design and execute innovative loyalty programs to increase customer retention and brand advocacy.Data Analysis and Insights: Leverage...
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Data-Driven Loyalty Program Manager
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Loyalty Program Development Manager
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Strategic Loyalty Program Leader
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Loyalty Program Development Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeKey ResponsibilitiesDevelop and implement effective CRM strategies to drive customer retention and loyaltyOversee the design and execution of loyalty programs, ensuring alignment with business objectivesAnalyze customer data to identify trends and preferencesImplement personalized communications across various touchpointsMonitor and analyze program...
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Head - Loyalty
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CRM & Loyalty Manager
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Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timePosition SummaryThe CRM & Loyalty Manager will spearhead customer engagement initiatives for Independent Food Company, focusing on enhancing customer retention, increasing repeat visits, and growing brand loyalty across multiple restaurants. This role involves designing and executing data-driven CRM and loyalty strategies to align with the company's goals,...
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CRM & Loyalty Manager
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Riyadh, Ar Riyāḑ, Saudi Arabia Independent Food Company Full timeCompany Overview:INDEPENDENT is a conglomerate of internationally renowned brands in the food and beverages industry. We are dedicated to delivering exceptional culinary experiences to our customers worldwide. Our commitment to creativity, quality, and community drives us. As a dynamic and inclusive team, we're on a journey to redefine hospitality. If you...
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Loyalty Strategy and Innovation Manager
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Strategic Loyalty Manager
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Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeKey ResponsibilitiesDevelop and execute a comprehensive loyalty strategy, ensuring alignment with our overall business objectives.Oversee the planning, implementation, and monitoring of various loyalty programs and initiatives, ensuring their effectiveness and alignment with customer needs and business goals.The ideal candidate will have a strong background...
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Manager Loyalty Partnerships
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Loyalty Program Optimization Specialist
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Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full timeJob SummaryThe successful candidate will be responsible for analyzing data to inform loyalty program strategies, developing reports to evaluate program impact, and collaborating with cross-functional teams. Key qualifications include:5+ years experience in data analysis and CRM.Background in telecommunications is highly beneficial.Familiarity with data...
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Marketing and Loyalty Solutions Director
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Loyalty Marketing Director
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Riyadh, Ar Riyāḑ, Saudi Arabia RP International Full timeAbout RP InternationalWe are a leading provider of innovative payment solutions, seeking a highly experienced and strategic leader to drive the development and execution of a robust loyalty strategy.Job Summary:This role requires a blend of strategic vision, project management excellence, and deep expertise in loyalty program management to enhance customer...
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Riyadh, Ar Riyāḑ, Saudi Arabia Michael Page Full timeLoyalty Data Analytics and Reporting SpecialistWorking for this leading telecommunications operator in Riyadh, Saudi Arabia, your primary responsibilities will be to:Analyze consumer and usage data to gain insights into consumer behaviour and to provide recommendations on how to successfully manage the company's loyalty programs.Prepare reports for various...
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Customer Loyalty Strategist
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