Client Director

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Emperor Full time
About Emperor

Emperor's Saudi and Dubai offices are achieving exciting growth across the Middle East. Our team has grown in a short space of time. With the addition of some substantial new accounts, and the opportunity to develop existing clients, there is a requirement for more senior representation in Saudi to ensure that our existing clients, prospects, and partners have the expertise and advice required.

Role will include:

  1. Leading and executing integrated comms accounts
  2. Focusing on brand and marketing communications
  3. Managing and presenting creative development, production, and post-production of online and offline cross-channel communications, including print, film, digital (websites and apps), and social media
  4. Managing budgets and project finances
  5. Overseeing the smooth running of cross-functional project teams
  6. Delivering the highest quality work while forging strong relations with clients and suppliers
  7. Networking and assisting in business development, including generating new opportunities, responding to RFP's, preparing proposals, and pitching to prospective new clients

Please note: This role has a start date of end of March/early April 2025

Skills required:

  1. Strategic direction
  2. Relationship management and stakeholder engagement
  3. Cross-cultural understanding
  4. Multi-channel / propositional expertise - Brand, employee engagement, sustainability, design, digital, film, print, and production management
  5. Team leadership
  6. Problem solving, negotiation, and issue resolution

Key Responsibilities

New business

  1. Support the CEO to identify and develop strategic partnership opportunities
  2. Build a strong network of relationships industry contacts
  3. Lead and coordinate new business pitches
  4. Develop and execute client engagement plans to strengthen existing relationships
  5. Identify opportunities to up-sell and cross-sell Emperor services

Support project delivery

  1. Strategic direction advice for clients
  2. Support project delivery and collaborate with internal teams in those client accounts, driving excellence, ensuring the brief is met and expectations exceeded, and ensure projects are on time and on budget

Management and Planning

  1. Lead key client-facing meetings such as scope presentation, design presentation, project debriefs, cost negotiations, etc.
  2. Financial management: monitor P&L performance, budgets

Skills & Knowledge Required

  1. Thorough knowledge of brand and marketing communications
  2. Strong communication skills at all levels and ability to build effective relationships
  3. Business and commercial awareness, with sound judgment and analytical thinking
  4. Cultural understanding

Personal Qualities

  1. Business and commercial awareness, with sound judgment and analytical thinking
  2. Aligned with Emperor's Values
  3. Aim High
  4. Creativity Everywhere
  5. Infectious Enthusiasm
  6. Always Learning
  7. Razor Sharp
  8. Strong communication and presentation skills
  9. Organized, detail-oriented and creative
  10. Sound judgment and analytical thinking
  11. Unquestionable business ethics and integrity
  12. Ability to deliver exceptional client service
  13. Passionate, engaging, compelling, resilient
  14. Flexible, adaptable style and approach
  15. Diplomatic nature, and calm under pressure

Metrics of success

  1. New business originated
  2. Client growth
  3. Client retention and satisfaction
Next Steps

If you are successfully shortlisted for the role, the recruitment team will be in touch via email, and the process will begin from there. We endeavour to contact you within 5 working days of your application; however, this may vary depending on the volume of applications we receive. Good Luck

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

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