Manager - Sales (Travel Industry)

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia TBO Full time

Direct message the job poster from TBO.COM

Key Accounts Manager (Retail/B2A), Jeddah, KSA

Position Summary:

The Key Accounts Manager will be responsible for developing, managing, and growing relationships with key accounts. This role will focus on identifying clients' needs, building long-term partnerships, optimizing revenue growth, and ensuring high client satisfaction. The ideal candidate should have a strong background in sales and account management within the travel industry, excellent interpersonal skills, and the ability to strategically align client needs with company offerings.

Key Responsibilities:

  • Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries.
  • Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
  • Conduct regular reviews of clients' needs, performance metrics, and travel patterns to propose tailored solutions.
  • Regular partners visits during the week to meet them and build rapport with management and agents.
  • Develop and implement strategic account plans to meet or exceed sales targets and revenue goals.
  • Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
  • Monitor market trends, competitors' activities, and client industry developments to position offerings that match client needs.
  • Facilitate a seamless onboarding experience for new clients, ensuring they are fully trained on using the company's booking platforms and understanding available services.
  • Organize periodic training sessions for clients on new features, products, and booking solutions.
  • Attend industry events, conferences, and trade shows to represent the company, strengthen existing relationships, and establish new connections.
  • Collaborate with cross-functional teams (e.g., marketing, product, operations) to align on client needs and deliver customized solutions.
  • Analyze sales data, travel trends, and client usage patterns to identify growth opportunities and areas for improvement.
  • Prepare and present regular performance reports for each account, along with actionable insights and recommendations to improve sales and service quality.
  • Maintain accurate records of client interactions, sales activities, and account progress in CRM tools.
  • Proactively resolve any issues, complaints, or service challenges that may arise, ensuring client satisfaction and retention.

Qualifications and Skills:

  • Education: Bachelor's degree in Business, Travel Management, or a related field. A Master's degree or additional certifications in travel/tourism or sales is a plus.
  • Experience: 3-5+ years of experience in key account management, sales, or business development within the B2B travel or related industry.
  • Industry Knowledge: Strong understanding of the travel sector, booking platforms, and common challenges in corporate/B2B travel.
  • Sales and Negotiation Skills: Proven track record of achieving sales targets, with excellent negotiation and persuasion skills.
  • Analytical Skills: Ability to interpret data, analyze account performance, and generate actionable insights.
  • Customer-Centric Approach: Strong focus on client satisfaction and relationship-building.
  • Technical Proficiency: Familiarity with CRM software and booking platforms.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present ideas clearly and professionally.
  • Client Relationship Management
  • Strategic Thinking and Planning
  • Sales and Revenue Optimization
  • Problem Solving and Decision Making
  • Team Collaboration and Coordination
  • Adaptability and Resilience
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Travel Arrangements, Hospitality, and Airlines and Aviation
#J-18808-Ljbffr

  • Travel Industry Sales Professional

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TBO Full time

    Job OverviewWe are seeking an experienced Key Accounts Manager to join our sales team at TBO. As a key player in our organization, you will be responsible for driving business growth through strategic account planning, relationship-building, and sales execution.Main Responsibilities:Sales Planning: Develop and implement comprehensive sales strategies to...

  • Travel Industry Partnership Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

    We're looking for a skilled Travel Industry Partnership Manager to join our team and help build strong relationships with key partners in the tourism sector.About the JobThe successful candidate will have a proven track record of developing effective partnership strategies and will be able to identify opportunities for growth in the travel industry.This is a...

  • Travel Industry Expert

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Travexs Employment Services Platform Full time

    Travexs Employment Services is a leading provider of specialized recruitment solutions for the travel and tourism industry across the Gulf Cooperation Council (GCC) region.We are seeking a highly motivated and experienced Senior Travel Consultant to join one of our leading travel companies in Riyadh, Saudi Arabia.The ideal candidate will have a minimum 5...

  • Travel Industry Marketing Professional

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi International Travel Company Full time

    Key ResponsibilitiesCampaign Management: Assist in planning and executing marketing campaigns across digital and offline channels, including social media, email, and advertising platforms.Content Creation: Develop high-quality content for social media, newsletters, website, and print materials, ensuring alignment with the company's brand voice and travel...

  • Sales Executive

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hosuk Travel Full time

    Job Responsibilities:Identify and develop new business opportunities in the travel industry.Promote and sell travel packages, corporate travel services, and customized itineraries.Build and maintain relationships with clients to ensure repeat business.Provide excellent customer service by understanding clients' travel needs and offering suitable...

  • Travel Industry Professional

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

    We are recruiting a Travel Industry Professional to lead our efforts in promoting Saudi Arabia as a world-class tourist destination.Responsibilities:Select and partner with key trade and non-trade partners to drive tourism growth.Develop and execute strategic plans to promote Saudi Arabia's tourism offerings.Work closely with regional teams to create and...

  • Travel Industry Expert

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Travexs Employment Services Platform Full time

    About the RoleWe are seeking a highly motivated and experienced travel professional to join our team as a Travel Consultant Executive.As a key member of our team, you will be responsible for assisting clients in planning, organizing, and booking their travel arrangements. Your exceptional customer service skills, combined with your knowledge of travel...

  • Global Travel and Meetings Professional

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rihlat Travel News Full time

    Rihlat Travel News is seeking a Global Travel and Meetings Professional to join our team. In this role, you will be responsible for reviewing existing processes and strategies, developing and implementing new ones, and managing supplier relationships.You will collaborate with various stakeholders to ensure alignment with their objectives and work closely...

  • B2B Travel Sales Executive

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TBO Full time

    Job TitleWe are seeking a talented B2B Travel Sales Executive to join our sales team at TBO. As a key player in our organization, you will be responsible for driving business growth through strategic account planning, relationship-building, and sales execution.Main Responsibilities:Sales Planning: Develop and implement comprehensive sales strategies to...

  • Global Travel Industry Expansion Professional

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Travexs Employment Services Platform Full time

    Job Overview:We are seeking a highly motivated and experienced Business Development Manager to join our team at Travexs Employment Services Platform. As a Business Development Manager, you will play a key role in driving the growth and expansion of our business by identifying new opportunities, forging strategic partnerships, and fostering client...

  • Sales Director for Corporate Travel Tech

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Ultimate Peaks Talent & Strategy Full time

    Description of the Job:">">Lead our sales strategy, execution, and client acquisition in the corporate travel tech industry as a seasoned Enterprise Sales Director.">Scale sales operations and drive strategic business development with a strong background in B2B sales, SaaS, or corporate travel solutions.">">About Our Company:">Ultimate Peaks Talent &...

  • Travel Industry Director

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

    Director of Travel Industry DevelopmentThe Saudi Tourism Authority is seeking an experienced Director of Travel Industry Development to lead our efforts in the Turkish market. As a key member of our team, you will play a vital role in driving growth and expanding our presence in this critical market.The ideal candidate will possess a deep understanding of...

  • Travel Industry Technologist

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia تربز | Trips Full time

    We are seeking a highly motivated Travel Industry Technologist to join our team and contribute to the development of innovative flight booking systems.About the Role:Design and develop advanced technological solutions for the travel and tourism industryOptimize integration with Global Distribution Systems (Amadeus, Sabre, Travelport)Ensure a seamless user...

  • Travel Industry Strategist

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Hopper Full time

    About the OpportunityWe are seeking a Travel Industry Strategist to join our team at Hopper.As an Account Director within the Fintech Team, you will drive the success of our fintech solutions with airline partners.You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive...

  • Travel Coordinator Specialist

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rihlat Travel News Full time

    Rihlat Travel News seeks a highly skilled Travel Coordinator Specialist to join our team. As the primary point of contact for MENA-based stakeholders, you will be responsible for reviewing existing processes and strategies, developing and implementing new ones, and managing supplier relationships.You will collaborate with various stakeholders to ensure...

  • Strategic Travel and Events Coordinator

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rihlat Travel News Full time

    We're seeking a skilled Strategic Travel and Events Coordinator to join our team at Rihlat Travel News.The ideal candidate will be responsible for reviewing existing processes and strategies, developing and implementing new ones, and managing supplier relationships. You will collaborate with various stakeholders to ensure alignment with their objectives.This...

  • Travel Industry Operations Manager

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

    Saudi Tourism Authority is seeking a highly skilled Travel Industry Operations Manager to join our team. The successful candidate will be responsible for overseeing the complete project lifecycle for all Business Unit initiatives, ensuring alignment with organizational processes and procedures.Responsibilities:Develop and implement effective risk management...

  • Travel Industry Insights Lead

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Tourism Authority Full time

    The Saudi Tourism Authority is hiring a Travel Industry Insights Lead to help drive growth and innovation in the travel industry. As a key member of our team, you will contribute to designing and implementing the Sector's strategy and roadmap by providing function-specific insights and inputs to support the Sector's overall strategic plan and KPIs.Your...

  • Senior Travel Consultant

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Rayna Tours Full time

    Job Title: Senior Travel Consultant - Arabic Speaker---We're hiring now "Travel Consultant / Senior Travel Consultant" for our office in Riyadh, Saudi Arabia.About the Job:Rayna Arabia, a leading name in the travel and tourism industry, is seeking a dedicated and experienced Senior Travel Consultant - Arabic Speaker to join our dynamic team in Riyadh. This...

  • Corporate Travel Specialist

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Travexs Employment Services Platform Full time

    RequirementsTo be successful in this role, you will need:Previous experience as a Travel Consultant or in a similar role.In-depth knowledge of travel industry trends, destinations, and travel booking systems.Excellent communication and interpersonal skills.Strong sales and negotiation abilities.Detail-oriented with excellent organizational and time...