Sales Manager
6 days ago
Report to: General Manager Sales
Unit/ Division/ Department/ Section: Sales & Administration
JOB PURPOSE:
Handle all Sales division by supervising and controlling all Sales team members to maintain smooth daily activities of Sales function and maintain a good relationship with the clients while representing the image of the company.
KEY ACCOUNTABILITIES
Sales Responsibilities
- Encourage team members to develop and maintain good working relationships with designated users and contractors.
- Enhance coordination with the Proposals Department to ensure that all the quotations are submitted on time in accordance with the company policies.
- Supervise Sales engineers in their follow up with the contractors for all the allocated quotations.
- Achieve all sales targets by closing deals and selling products with the team members.
- Review and evaluate sales visits to customers and end users to ensure that their requirements were met to their satisfaction.
- Review the sales results with the Area Sales Manager on a monthly basis and report action taken to rectify any adverse variances.
- Review and supervise weekly sales visit reports in order to update and discuss the future course of action with all team members.
- Review all data of CRM on a regular basis.
Customers Satisfaction
- Ensure all customers are treated professionally and satisfied with the Sales Services.
- Attend to customers' enquiries to ensure customer satisfaction.
- Control and supervise the sales engineers' follow up with the customers on quoted jobs and provide feedback.
Leadership
- Lead all of Sales team members to achieve all company objectives.
- Manage, supervise, and motivate all team members.
HSE
- HSE policy and procedure awareness among all team members accordingly.
SPAN OF Communication
- Internal: President Director, Sales Engineers, Sales Coordinator, Accounts, IT, Sales & Admin staff, Maintenance and Stores Departments.
- External: Customers, couriers, and suppliers.
Job relevant information (BOUNDARIES & DECISION-MAKING AUTHORITY)
- The job holder is responsible for their scope of work.
Skills
Preferred Qualifications:
- Bachelor's degree in business, administration or equivalent.
- Master's degree is a plus.
Preferred Experience:
- 5 to 7 years of relevant experience.
Job-Specific Skills:
- Excellent communication and organization skills.
- Good negotiating skills.
- Excellent computer knowledge and writing skills.
- Good Leadership.
- Good Teamwork and supporting team members.
- Detail Oriented.
COMPETENCIES
- Able to work under pressure.
- Fluent in English (read, write, and speak).
- Proficient in MS Office (Word, Excel, PowerPoint).
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