Parts Counter Salesman
6 days ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the Role:
As a Parts Counter Sales Representative, you will be responsible for providing exceptional customer service at the parts sales counter, assisting with parts identification, and ensuring that all parts transactions are carried out efficiently. You will play a key role in driving sales and profitability within the parts department while maintaining high standards of customer satisfaction.
What You Will Do:
- Customer Interaction: Attend to customers at the parts sales counter, providing them with accurate and timely parts support for all the brands represented by the company.
- Parts Identification: Receive customer inquiries and identify the correct part numbers using parts catalogues, ensuring accuracy and meeting customer needs.
- Quality Control: Ensure that all parts sold are in serviceable condition and suitable for their intended use, thereby minimizing returns and ensuring customer satisfaction.
- Order and Back-Order Management: Follow up on back-orders, providing customers with updates and ensuring on-time delivery.
- Sales Order Processing: Process quotations, sales orders, returns, warranties, and customer discounts in line with company policies and standard operating procedures.
- P&L and Business Development: Understand and actively contribute to the department's profit and loss (P&L), working to increase parts sales and maximize profitability.
- Customer Relationship Management: Maintain direct communication with key customer accounts and work closely with the Aftermarket Sales Executive to ensure consistent follow-ups and strong relationships.
Required Skills to Be Successful:
- Customer Service Excellence: Ability to provide outstanding service and address customer needs effectively, ensuring high satisfaction levels.
- Attention to Detail: Strong analytical and organizational skills to manage multiple tasks, handle customer inquiries, and ensure the accuracy of orders and returns.
- Problem-Solving Abilities: Aptitude for resolving discrepancies in parts orders and returns, ensuring customers receive the right parts.
- Adaptability: Ability to work with a wide range of customers across diverse industries, adapting your approach based on their specific needs and requirements.
- Team Collaboration: Strong interpersonal skills to work effectively with the parts team, Aftermarket Sales Executive, and other departments.
- Technical Proficiency: Comfortable using parts catalogues and sales software, and proficient in basic computer applications.
- Time Management: Ability to prioritize tasks, manage time efficiently, and meet deadlines in a fast-paced environment.
- Flexibility: Willingness to work flexible hours and handle various customer demands as they arise.
About the Team:
You will be part of a dynamic and collaborative parts department that is focused on providing exceptional service to customers. You will engage with key customer accounts, support day-to-day sales operations, and contribute to the growth of the department. Your role will be essential in helping the team meet its performance goals and ensuring that the parts department continues to operate smoothly.
What Equips You for the Role:
- Higher Diploma in Engineering, Science, Business, or a related field.
- Previous experience in parts sales.
- Strong communication and interpersonal skills to effectively work with both customers and internal teams.
- Proactive and adaptable approach to customer service, with a focus on going the extra mile while maintaining company policies.
- Strong organizational skills, with the ability to prioritize tasks and work independently under pressure.
- Proficiency in using parts catalogues and computer systems, with a keen eye for detail.
About Al-Futtaim Automotive:
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
-
Counter Salesman
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full timeJob Title: Counter Salesman - Automotive PartsWe are seeking a skilled Counter Salesman to join our team at Al-Futtaim Automotive. In this role, you will be responsible for providing exceptional customer service at the parts sales counter, assisting customers with parts identification, and ensuring accurate order processing.Key Responsibilities:Cash Handling...
-
Parts Counter Salesman
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeParts Counter Salesman | Al-Futtaim Automotive | FAMCOLocation: Riyadh, SA Job Requisition ID: 165638Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive,...
-
Parts Sales Supervisor
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia United Motors Company Full timeHigh-level Job Purpose StatementTo Supervise the Parts Sales Staff – Front & Workshop CountersEssential Duties and ResponsibilitiesOversee the work of Parts Salesman both in the workshop and retail counter (i.e., invoicing, part number identifications and quotations). Assist in the performance of parts salesman's duties as needed to ensure prompt service...
-
Parts Sales Counter Representative
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full timeAl-Futtaim Automotive Job DescriptionAs a Parts Counter Sales Representative at Al-Futtaim Automotive, you will be responsible for providing exceptional customer service at the parts sales counter. Your primary goal is to assist customers with accurate and timely parts support for all brands represented by the company.Key Responsibilities:Customer...
-
Sales Counter Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full timeJob Description:We are seeking a highly motivated Sales Counter Representative to join our team at Robinson & Co (Singapore) Pte Ltd. In this role, you will be responsible for providing exceptional customer service at the parts sales counter, assisting with parts identification, and ensuring that all parts transactions are carried out efficiently.Key...
-
Retail Counter Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia United Motors Company Full timeJob RequirementsTo be considered for this role, you must have:A university degree3 years' minimum experience in field salesFluency in English and ArabicExcellent leadership skills and ability to motivate and guide a teamStrong background in sales and customer serviceThe successful candidate will be responsible for:Overseeing the work of parts sales staff,...
-
Automotive Parts Sales Professional
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full timeJob Description: Parts Counter Sales RepresentativeThis role requires a highly motivated and customer-focused individual to provide exceptional service at the parts sales counter. The successful candidate will be responsible for attending to customer inquiries, identifying correct parts, inspecting items for sale, and managing orders and back-orders.Key...
-
Automotive Parts Supervisor
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia United Motors Company Full timeJob SummaryWe are seeking an experienced and skilled Automotive Parts Supervisor to join our team at United Motors Company.The successful candidate will have a strong background in sales, excellent leadership skills, and the ability to motivate and guide a team to achieve their goals.This role is responsible for overseeing the work of parts sales staff, both...
-
Parts Sales Manager
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia United Motors Company Full timeJob RoleThe Parts Sales Manager will be responsible for supervising the parts sales staff, including the retail counter and workshop operations.This includes preparing unfilled parts reports, coordinating with the Parts Supervisor for VOR orders, and ensuring timely notification of customers when special orders are received or delayed.The successful...
-
Parts Sales Professional
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout UsAl-Futtaim Automotive is a leading player in the Middle East, Asia and Africa automotive industry.We offer a wide range of products and services to meet the needs of our customers.Job DescriptionAs a Parts Sales Representative, you will be responsible for providing exceptional customer service at the parts sales counter.You will assist with parts...
-
Parts Sales Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeThe Opportunity:We are looking for a skilled Parts Sales Expert to join our expanding parts department. As a key member of the team, you will be responsible for providing exceptional customer service and driving sales growth.Your Key Responsibilities:Customer Interaction: Provide timely and accurate support to customers at the parts sales counter, addressing...
-
Automotive Parts Consultant
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout the Job:We are looking for a skilled Automotive Parts Consultant to join our expanding parts department. As a key member of the team, you will be responsible for providing exceptional customer service and driving sales growth.Your Key Responsibilities:Customer Interaction: Provide timely and accurate support to customers at the parts sales counter,...
-
Sales Counter Associate
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout Our TeamOur team at Al-Futtaim Automotive is passionate about delivering world-class omni-channel experiences to our customers.We strive to create a collaborative and dynamic work environment that encourages innovation and growth.Your RoleAs a Parts Sales Representative, you will be responsible for:Providing Exceptional Customer Service: Respond to...
-
Counter Sales Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout Our BusinessAt Al-Futtaim Automotive, we strive to deliver world-class omni-channel experiences to our customers.Our mission is to become the leader in custom-made mobility solutions.Key Job ResponsibilitiesEngage with Customers: Provide excellent customer service and respond to customer inquiries promptly.Manage Orders: Process sales orders,...
-
AML/CFT Expert in Payments
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia dLocal Full timeJob DescriptionWe're seeking an experienced Compliance Officer to join our team in Saudi Arabia. This role will play a crucial part in banking relationships and internal reports. You'll oversee the Know Your Customer (KYC) onboarding process, ensuring compliance with local and international regulatory requirements.You'll also implement and enhance...
-
Sales Team Lead
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia United Motors Company Full timeJob DescriptionAt United Motors Company, we are seeking an experienced and skilled Sales Team Lead to join our team.The ideal candidate will have a strong background in sales, excellent leadership skills, and the ability to motivate and guide a team to achieve their goals.This role is responsible for overseeing the work of parts sales staff, both in the...
-
Counter Sales and Service Expert
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Robinson & Co (Singapore) Pte Ltd Full timeAbout Us:We are a leading distributor of automotive parts, representing some of the world's most iconic brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. Our core business activities include distribution, manufacturing, leasing, and aftersales, with a focus on delivering world-class omni-channel experiences to our vast universe of...
-
Sales Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout the Role:We are seeking a highly skilled Sales Representative to join our dynamic team. As a key member of our parts department, you will be responsible for delivering exceptional customer service and driving sales growth.Your Key Responsibilities:Customer Interaction: Engage with customers at the parts sales counter, providing timely and accurate...
-
Customer Service Specialist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeAbout This Role:We are seeking a highly skilled Customer Service Specialist to join our dynamic team. As a key member of our parts department, you will be responsible for delivering exceptional customer service and driving sales growth.Your Key Responsibilities:Customer Interaction: Engage with customers at the parts sales counter, providing timely and...
-
Real Estate Sales Representative
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bayut | dubizzle Full timeAbout UsBayut, part of the Dubizzle Group, is the leading property portal in the Kingdom. We connect millions of users nationwide, committed to delivering the best online search experience.The RoleWe are seeking a Telesales Agent to drive sales by calling existing and potential customers to pitch Bayut packages and services. As a key member of our team, you...
