Parts Sales Expert

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full time

The Opportunity:

We are looking for a skilled Parts Sales Expert to join our expanding parts department. As a key member of the team, you will be responsible for providing exceptional customer service and driving sales growth.

Your Key Responsibilities:

  • Customer Interaction: Provide timely and accurate support to customers at the parts sales counter, addressing their queries and resolving issues efficiently.
  • Parts Identification: Use parts catalogues to identify correct part numbers, ensuring accuracy and meeting customer needs.
  • Quality Control: Ensure all sold parts meet high quality standards, minimizing returns and enhancing customer satisfaction.
  • Order and Back-Order Management: Follow up on back-orders, keeping customers informed and ensuring timely delivery.
  • Sales Order Processing: Process quotations, sales orders, returns, warranties, and customer discounts according to company policies and procedures.
  • P&L and Business Development: Contribute to the department's profit and loss (P&L), focusing on increasing parts sales and maximizing profitability.
  • Customer Relationship Management: Develop strong relationships with key customer accounts, working closely with the Aftermarket Sales Executive to ensure consistent follow-ups.


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