Service Operations Manager
2 weeks ago
Service Operations Manager
Job DescriptionManages a medium sized and complex operations contract.
• Keeps focus on Risks and Opportunities.
• Manages operational escalations, coordinates and communicates during significant incidents.
• Understands the customer's service business, processes and values, anticipating their needs.
• Acts as a reliable liaison between Vanderlande and the customer; creates good relationships with key decision makers.
• Sets priorities, distributes work, and monitors progress and quality.
• Continuously improves performance of the operations of the system, develops an improvement plan, and executes it.
• Drives continuous improvement in health and safety awareness.
Aspire. Grow. Achieve. Together
Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth, and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment.
We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services.
If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects.
You will grow, take ownership, and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers' expectations in over 100 countries.
To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and drive to reach our destination before your next journey with Vanderlande begins…
So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.
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