Strategic Account Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Category Merchant Manager, Marketplace MX

Amazon Marketplace is seeking a dynamic and motivated executive to define Renewed/Wireless strategy partnering with key stakeholders.
Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the executive teams of existing strategic accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements. The account manager will build the success of those accounts by providing business insights, training, support and seller education.

The Strategic Account Manager will have P&L responsibilities, as well as owning and managing key KPIs such as selection, pricing and availability.

Key job responsibilities

  1. Identify, qualify, acquire and grow Seller commitment to the Selling on Amazon program through feature and services adoption.
  2. Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity.
  3. Reach top and bottom line goals as part of P&L ownership.
  4. Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
  5. Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.
  6. Engage with Sellers to understand their needs and gauge fit with the Amazon Services product set.
  7. Create and articulate compelling value propositions around the Selling on Amazon product.
  8. Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended.
  9. Prepare and deliver business reviews regarding progress and state of health for the respective territory.
  10. Manage complex contract negotiations and serve as a liaison to the legal team.
  11. Meet or exceed quarterly revenue targets and operational metrics.

We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers' businesses. If you would like to be part of a team that is changing the way Mexican companies sell, provide an English language resume.

Amazon Services' Business Development organization connects the technology powering Amazon.com to businesses worldwide. We are responsible for establishing new business partnerships with sellers who wish to utilize Amazon's suite of e-commerce solutions. For more information, please visit Amazon Services.

BASIC QUALIFICATIONS


• Bachelor degree.

• Experience analyzing data and best practices to assess performance drivers.

• 9+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience.

• Experience aggregating and analyzing internal and external campaign metrics.

• English proficiency: Advanced (verbal and written).

• Advanced Excel.

PREFERRED QUALIFICATIONS

Intermediate in SQL, Power BI and proficient in data analysis.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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