Presales Architect
1 week ago
Develops and articulates compelling customer proposals, ensuring the customer's business and technical requirements are met. Identifies and articulates key risks related to the respective scope. Provides work estimations as well as recommendations on sourcing models. Reviews customer proposals for accuracy, relevance, and competitiveness, ensuring customer enthusiasm and collaborating with senior colleagues in review processes as necessary. Offers input to address key end-customer IT trends, requirements, gaps, or unmet needs. Performs due diligence by ensuring technical design solutions work, meet customer workload needs, service level expectations, and are within budget.
Develops and maintains awareness of leading-edge and emerging technologies, understanding these resources to find, both inside and outside of HPE, information regarding trends and standards, while also actively monitoring competitor offerings and activities. Creates and develops the implementation design of technical products, services, and solutions that address specific customer needs by participating in deep-dive discussions and leveraging a solid knowledge of customers' technical environment and a thorough knowledge of the company's portfolio.
Addresses customer questions and concerns regarding technical products, services, and solutions within a specific scope. Collaborates with internal and external partners to successfully transfer knowledge and deliver effective solutions to customers. Connects with key partners and stakeholders within an area of specialization and understands their capabilities and limitations, supporting all partner enablement and initiatives as needed. Proactively builds the pipeline by identifying opportunities (e.g., enhancements, unmet or unrecognized needs, up-selling, and cross-selling opportunities) within the account.
Supports the opportunity pipeline and helps drive through the sales process to closure. Actively participates in sales forecast meetings and provides feedback to accelerate the sales lifecycle. Documents ongoing work (activities, tasks) throughout the sales cycle using specific tools and resources, sharing best practices with peers and partners to collaborate effectively. Develops a working relationship with the customer technical teams by understanding the customer's ecosystem and how HPE's solutions can align to the ecosystem and deliver value. Proactively shares knowledge with peers.
Minimum Requirements:
- First-level university technical degree or equivalent technical qualifications.
- 2-4 years of technical experience in IT with a focus on technical selling.
- Knowledge-based and experienced-based relevant industry certifications are preferred.
- Intermediate level experience participating in solution configurations and overall architecture design along with assisting in creating demos and proofs-of-concept (POC) to meet customer requirements.
- Intermediate level understanding of the company portfolio of products, software, and services and how these fit into solution domain specialization.
- Intermediate-level written and verbal communication skills, including emphasizing, collaborating, active listening and storytelling, and ability to communicate in English and applicable local languages (both in-person and virtual) as needed to perform job requirements.
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need.
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