Product Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Johnson & Johnson Full time

Johnson & Johnson Innovative Medicine is recruiting for Product Specialists to join us across Saudi Arabia.

We are always on the lookout for exceptional talent to join our team across various therapy areas. This role is for proactive hiring to build a robust talent pipeline for future openings across Saudi Arabia. If you are passionate about improving patients' lives within Immunology, Oncology/Hematology, Neuroscience & PAH, we invite you to submit your application. By applying here, you will be considered for future roles that align with your skills and expertise.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at www.jnj.com.

Summary of the Job:

The main task of a Product Specialist is to represent Johnson & Johnson in front of healthcare professionals, ensuring our products are used based on their own merit and according to their clinical indications, while respecting all J&J Credo obligations. The Product Specialist promotes registered products within registered indications to increase Johnson & Johnson's product access in collaboration with other functions. This takes place by detailing our product's value to serve more eligible patients.

Duties & Responsibilities:

  1. Maximize patient share of assigned products by understanding the patient pathway, ensuring sales are maximized, and all sales processes are conducted in accordance with J&J compliance, quality guidelines, and local laws.
  2. A multichannel approach to reach out to HCPs (face-to-face, email, phone calls, presentations when required, etc.) with the set quality and quantity according to CVT strategy, as well as providing quality call feedback for each visit.
  3. Achieving market share targets for the assigned territory.
  4. Promote Johnson & Johnson's image as a scientific transformational digital innovator within assigned accounts and organize promotional/digital scientific meetings.
  5. Full account mapping, understanding logistical processes, product listing processes, contracting, account stakeholders, and decision-making processes within the account.
  6. Developing and maintaining long-term engagements with customers/stakeholders within the accounts (e.g., Directors of Pharmacy, Senior Procurement Managers, Tender Managers, and Hospital Management).
  7. Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.
  8. Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling, and continuous improvement of qualitative performance.
  9. Maintaining updated knowledge of disease areas, products, and competitors through achieving results in scientific quizzes organized by CVT according to the manager's expectations.
  10. Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices.
  11. Organizing assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.
  12. Compliance with set guidelines, policies, and SOPs of J&J and local regulations including local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct, and other J&J policies.
  13. Pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints.
  14. Quality and compliance practices.
  15. Global fleet safety standard requirements and local traffic laws.

Main performance measures (Performance Goals):

  • Self-discipline, result-oriented.
  • Demonstrating leadership and Credo imperatives competence.

Qualifications:

  • Graduate of medical sciences background (Medical, Dentistry, Veterinary, Pharmacy).
  • 0-3 years of Pharmaceutical experience.
  • Digital knowledge is an advantage.
  • Language: Fluency in English.

Technical/Functional Skills Required:

  • PS should behave according to Credo and J&J leadership imperatives.
  • PS should be highly aware of all factors affecting his/her territory & accounts performance, reporting to his/her manager all information affecting business results.
  • PS should show a high sense of urgency and ability to act on business opportunities using his/her analytical skills and disciplined execution.
  • PS should show collaborative behavior and ability to work in a team contributing to his/her team business.
  • PS is required to be competitive, always striving to push his/her product to leadership position following compliance rules.
  • PS is required to report information affecting Janssen's image or any misconduct by any internal or external stakeholder that might affect company image or performance.

Leadership Behaviors Required:

  • LIVE OUR CREDO: Puts the needs of Our Credo stakeholders first, pursues the highest standards of quality, safety, compliance & ethics, and ensures everyday actions contribute to Our Purpose.
  • CONNECT: Builds internal and external relationships based on respect, collaborates openly across boundaries, and acts as a team player.
  • SHAPE: Inspires and contributes ideas that challenge thinking, demonstrates resilience and agility to drive and adapt to change.
  • GROW: Develops self and others to reach their goals, engages in open & honest conversations, and drives performance by managing energy and taking ownership for outcomes.

For more than 130 years, diversity, equity & inclusion (DEI) have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.

We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences. That is why we in Johnson & Johnson are working to create an inclusive environment where diverse backgrounds, perspectives, and experiences are valued and each and every one of our people feel that they belong and can reach their potential. No matter who they are.

Diversity, Equity & Inclusion at Johnson & Johnson means "You Belong"

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