Support Process Improvement Lead

2 months ago


Riyadh, Saudi Arabia Deel Full time
  • Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
  • Offer actionable insights to the product team to elevate the customer experience.
  • Identify and address any gaps in processes or knowledge, and suggest improvements to the CX
  • Enablement team for material updates, in collaboration with Quality Assurance and training departments.
  • Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.


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