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Support Process Improvement Lead
2 months ago
- Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
- Offer actionable insights to the product team to elevate the customer experience.
- Identify and address any gaps in processes or knowledge, and suggest improvements to the CX
- Enablement team for material updates, in collaboration with Quality Assurance and training departments.
- Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
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IT Process Improvement Analyst
2 weeks ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeProvides support for defining and improving Service Delivery Catalogue processes in accordance with recognized industry standards and ensure activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential...
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IT Process Improvement Analyst
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeProvides support for defining and improving Service Delivery Catalogue processes in accordance with recognized industry standards and ensure activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success.Essential...
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Senior IT Process Improvement Analyst
4 weeks ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeDefines and improves Service Delivery Catalogue processes in accordance with recognized industry standards and ensures activities are conducted according to defined processes. Helps bridge the gap between the current and desired quality levels by balancing short-term needs with long-term perspectives of success. **Essential Responsibilities and...
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Service Improvement Lead
4 weeks ago
Riyadh, Saudi Arabia Ericsson Full time**Join our Team**: **About this opportunity**: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Service Improvement Lead. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change,...
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Customer Support Lead
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia BOLT Full timeWe are looking for a motivated and experienced Customer Support Lead to join our team in Riyadh. The ideal candidate will have an understanding of customer support best practices, possess excellent communication and organizational skills, and have a passion for providing excellent customer support. The customer support Lead will be responsible for supporting...
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Customer Support Lead
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Bolt - Full timeWe are looking for a motivated and experienced Customer Support Lead to join our team in Riyadh. The ideal candidate will have an understanding of customer support best practices, possess excellent communication and organizational skills, and have a passion for providing excellent customer support. The customer support Lead will be responsible for supporting...
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Continuous Improvement Manager
1 week ago
Riyadh, Saudi Arabia Mace Full timeThe opportunity Project: This opportunity is to be involved in a major mixed-use development in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities. Mace is currently providing programme management and looking for high-calibre experienced...
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Lead - Process Coordination
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Kapsarc Full timePosition SummaryTo manage the process of receiving, classifying, prioritizing Consulting requests, allocating project teams and coordinating with internal and external stakeholders to successfully fulfill the requests in a timely and effective manner.Major AccountabilitiesProject Management Lead relevant project management related tasks from a PMO...
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Lead Process Engineer
3 weeks ago
Riyadh, Saudi Arabia LHR Saudi Arabia Full time**Who is our client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...
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Continuous Improvement Manager
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Mace Full timeThe opportunityProject: This opportunity is to be involved in a major mixed-use development in Riyadh. The programme consists of over 200 projects including cultural and heritage assets, F&B, retail and hotels, commercial buildings, and educational facilities.Mace is currently providing programme management and looking for high-calibre experienced people.We...
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Operations Support
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Financial Support Services Company "SANID" Full timeJob Purpose:Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected.Provide excellent support service and response at all times with accurate provision of information....
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Operations Support
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Financial Support Services Company "SANID" Full timeAct as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected.Provide excellent support service and response at all times with accurate provision of information. Coordinate for...
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Integration Support Lead Engineer
4 weeks ago
Riyadh, Saudi Arabia Mrsool Full timeAs an Integration Support Lead Engineer, you will be responsible for overseeing and managing the integration support team which can solve issues. Your role will involve collaborating with cross-functional teams, troubleshooting integration issues, and providing technical expertise to ensure successful and efficient system integrations. As an Integration...
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Continues Improvement Manager
3 weeks ago
Riyadh, Saudi Arabia PepsiCo Full time**Overview** **PepsiCo’s strength is its people. Winning together is all about respect for one another’s unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards.** **Around the world, we're working hard to give people the tastes they crave...
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Field Support Team Lead
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Infosysta Full timeJob Title: Field Support Team Lead.Position Overview: We are seeking a dynamic and experienced Field Support Team Lead with over 7 years of experience to lead our team of field support technicians. The ideal candidate will have a proven track record of managing and coordinating field support operations, ensuring timely and effective resolution of technical...
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Lead Process Engineer
3 weeks ago
Riyadh, Saudi Arabia LHR Saudi Arabia Full time**Who is our client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...
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Operations Support
4 weeks ago
Riyadh, Saudi Arabia Saudi Financial Support Services Company “SANID” Full timeAct as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...
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Operations Support
3 weeks ago
Riyadh, Saudi Arabia Saudi Financial Support Services Company “SANID” Full timeAct as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...
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Riyadh, Ar Riyāḑ, Saudi Arabia BAE Systems Full time**Finance Manager Business Improvement and Systems ISE*Finance Manager Business Improvement and Systems- ISEGrade: GG12Location: Riyadh, Saudi ArabiaAn exciting opportunity has arisen to join International systems Engineering (ISE), a BAE Systems majority owned joint venture Company as a Finance Manager Business Improvement and Systems- ISE**. The...
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Continuous Improvement Leader
3 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Radwa Food Co. Ltd. Full timeLead the identification and prioritization of business areas for improvement opportunities.Develop and execute comprehensive CI strategies in collaboration with cross-functional teams.Champion the development of a continuous improvement culture across the organization.Oversee the design and implementation of process improvements, ensuring alignment with...